The H R M will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity. The H R M will partner seamlessly with BU leadership to deliver the optimal customer experience, advance capabilities, and performance on the achievement of sales and engagement metrics. Responsible for supervising operations of the assigned team to include hiring, coaching, representative development, and performance management. Effectively plan and operationalize a strategy to achieve assigned business and customer experience objectives , collaborating with BU partners and other cross-functional partners.
- BU Area Ownership; Develops and implements strategic plans and overall responsibility for budgets in alignment with BU
- Collaborates effectively in an integrated account team
- Team Leadership: Ensures actions of self and team are fully compliant
- Works to continuously improve performance and execution of promotional skills, product knowledge, and capabilities needed for individuals and teams
- Builds a diverse, capable pipeline of talent for future; Applies situational leadership skills and employs multiple methods of coaching
- Builds strong team culture, colleague engagement and feedback culture
- Virtual Excellence / Customer Experience
- Uses metrics to continuously monitor and improve the customer experience provided by representatives while sharing best practices and learnings with others
- Able to expertly operate digital and virtual tools / platforms and trains the team to master all available digital / virtual content
- Demonstrates advanced virtual communication
- Collaborated with marketing and cross-functional teams to develop and implement growth strategies.
- Bachelor's Degree required .
- Commercial, Management and/or marketing experience strongly recommended.
- 1-3 years in vaccines area of previous pharma sales experience preferred with demonstrated results.
- English level: medium desirable.
- Successful people management and talent development experience
- Demonstrated digital acumen, Local health care system proficiency
- Strong organizational and analytical skills are required and ability to analyze and draw relevant conclusions using available data and information
- Demonstrates change agility; accountability; takes/seeks feedback; the ability to be connected to others; remote collaboration with cross-functional internal teams; Market place and business acumen, stakeholder management; and understanding the business priorities
- The ability to develop strong professional relationships / networks in a dynamic and challenging environment
- Exceptional time management skills; intrinsically productive and scheduled, even in the absence of direct management oversight
- K AM mindset and nontraditional market experience.
- Travel availability between 3 0 - 5 0%
- Commercial Team (Marketing & Sales)
- Account Management
- Finance
- PHI
- Biopharma Ops
- Learning & Development (L&D)
- Pfizer Digital
- Medical
- Other Global Divisions (i.e., Legal, Compliance, etc.)
- BU Health Representative
- PCP Health Representative
Work Location Assignment: Hybrid
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
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What We Do
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Why Work With Us
We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.
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Pfizer Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.







