Head of UX

Posted 6 Days Ago
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York, Haldimand County, ON
In-Office
300K-400K Annually
Senior level
Information Technology • Security • Cybersecurity
The Role
The Head of UX leads the user experience strategy for SecurityScorecard, ensuring cohesive product experiences and aligning cross-functional leadership on design principles.
Summary Generated by Built In

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Evolution Equity Partners, Sequoia Capital, GV and Riverwood Capital.

About the role

SecurityScorecard is seeking a visionary Head of UX to define and drive the long-term user experience strategy for our cybersecurity platform. This role is responsible for shaping how design influences product direction at the highest level, establishing a clear UX vision, aligning cross-functional leaders around shared principles, and ensuring customers have a cohesive and meaningful experience across our entire product ecosystem.

As Head of UX, you will lead the evolution of our design organization, champion a culture centered on customer insight, and elevate the role of UX as a strategic partner in the business. You will collaborate closely with product, engineering, and go-to-market leadership to guide the future of SecurityScorecard’s user experience and ensure that design thinking informs company-wide decision making.

Responsibilities 

  • Define and articulate a company-wide UX vision and north star, ensuring a unified product experience across all surfaces, audiences, and workflows.
  • Drive the UX strategy, setting long-term priorities, frameworks, and principles that guide product direction and innovation.
  • Empower a culture shift toward a design-led product development, embedding design principles, customer insights, and experience outcomes into roadmaps and prioritization frameworks.
  • Build organizational alignment around experience principles, customer needs, and the value of design-led decision making.
  • Serve as a strategic partner to product and engineering leadership, influencing roadmaps, investment decisions, and customer outcomes through a clear UX perspective.
  • Strengthen the role of research and insights, ensuring they guide product decisions and help the company anticipate customer needs, not just react to them.
  • Evolve and scale the UX organization, shaping team structure, roles, and operating models that support a high-performing, strategic design function.
  • Evangelize the value of design systems and experience standards as foundational components of a scalable, cohesive product ecosystem.
  • Represent UX at the executive level, advocating for the customer and guiding the company toward decisions that create long-term value and differentiation.

Basic Qualifications 

  • Bachelor’s degree in HCI, Interaction Design, or equivalent experience.
  • 12+ years of UX or product design experience, including 5+ years leadership experience guiding teams and shaping product strategy.
  • Demonstrated ability to set a UX vision, influence executive stakeholders, and lead strategy for complex SaaS ecosystems.
  • Experience driving UX strategy in data-rich or highly technical domains; cybersecurity familiarity is a plus.
  • Proven ability to create cross-functional alignment and elevate UX as a strategic function within an organization.
  • Deep knowledge of user experience, interaction design, and research practices, with an emphasis on strategic application over execution.
  • Strong storytelling and communication skills, capable of framing UX opportunities and influencing senior leaders.
  • A body of work or leadership narrative that demonstrates impact on product direction, organizational culture, and customer experience.

Benefits:
Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $300,000 - $350,000 in the US, and $350,000 - 400,000 in NYC (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected].

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

Top Skills

Hci
Interaction Design
SaaS
Ux Design
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The Company
HQ: New York, NY
350 Employees
Year Founded: 2013

What We Do

SecurityScorecard is the global leader in cybersecurity ratings and the only service with over a million companies continuously rated. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh, SecurityScorecard’s patented rating technology is used by over 1,000 organizations for self-monitoring, third-party risk management, board reporting and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their externally facing digital footprint. SecurityScorecard is the only provider of instant risk ratings that automatically map to vendor cybersecurity questionnaire responses - providing a true 360 degree view of risk. SecurityScorecard continues to make the world a safer place by transforming the way companies understand, improve and communicate cybersecurity risk to their boards, employees and vendors.

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