Head of Trading Services

Reposted 7 Hours Ago
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Office, Lilongwe, Central Region, MWI
In-Office
Expert/Leader
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Role
The Head of Trading Services manages ASX's trading platforms, ensuring compliance, resilience, and performance while leading strategic initiatives and stakeholder relationships.
Summary Generated by Built In
ASX: Powering Australia's financial marketsWhy join the ASX?

When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub. 

Want to know why we are a great place to work, click on the link to learn more.

www.asx.com.au/about/careers/a-great-place-to-work

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines. 

We run critical market infrastructure, with 1 in 3 people employed within technology.  Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.

Key purpose of the role:

The Head of Trading Services is accountable for the business ownership, resilience, governance and evolution of ASX’s core trading platforms, including ASX Trade and ASX24.Reporting to the General Manager, Trading & Product, the role ensures ASX’s trading platforms remain trusted, resilient, compliant and competitive, balancing innovation with stability while delivering strong customer, regulatory and commercial outcomes. The role operates as the senior business owner of trading platforms, working in close partnership with Product Management, Distribution, Delivery, Markets Technology and key enterprise stakeholders.

Your responsibilities

Strategy, Platform Ownership and Change:

  • Define and execute the business and platform strategy for ASX Trading Services, aligned to ASX strategy, licence obligations and evolving market needs.
  • Own the end-to-end lifecycle of ASX trading platforms, including roadmap prioritisation, modernisation initiatives, vendor partnerships and legacy platform transitions.
  • Act as business owner for ASX Trade and ASX24, accountable for platform functionality, performance, resilience, access models, data distribution and cost efficiency.
  • Lead the delivery of significant trading platform and market structure change, balancing innovation with operational resilience, risk management and regulatory compliance.
  • Partner closely with Markets Technology to shape front to back architecture, ensuring technology decisions support business, customer and regulatory outcomes.

Market Structure, Regulation and External Engagement:

  • Develop, own and advocate ASX’s position on cash and derivatives market structure, in partnership with Product Management and Distribution where appropriate.
  • Proactively monitor and respond to regulatory, competitive, customer and government developments impacting trading platforms and services.
  • Maintain trusted and effective relationships with ASIC, RBA and relevant industry bodies, ensuring confidence in ASX trading platforms and market outcomes.
  • Represent ASX externally on complex, novel or sensitive trading, market structure and platform related matters.

Commercial and Revenue Accountability:

  • Be accountable for the commercial performance of trading services, including revenue drivers linked to platform access, trading models, pricing inputs and data distribution, within the broader Markets P&L.
  • Define and manage pricing inputs and commercial initiatives across trading services in close collaboration with Product Management and Finance
  • Identify market structure, access and trading model opportunities that support revenue growth and competitive positioning, working in partnership with Product, Quant and Data and Distribution teams.
  • Use trading, participant and platform data to inform commercial strategy, pricing decisions and competitive positioning.

Customer and Stakeholder Outcomes:

  • Own trading access models and service design, from participant onboarding and connectivity through execution and post‑trade data.
  • Partner closely with Distribution and customer‑facing teams to support strategic participant relationships, escalations and service outcomes.
  • Ensure trading platform and market changes are delivered with a strong customer and participant impact lens, including readiness, transition planning and communications.

Leadership and Culture:

  • Lead, develop and inspire a high‑performing Trading Services team, with clear accountability for resilience, delivery and outcomes.
  • Foster a culture of operational excellence, curiosity, continuous improvement and shared ownership.
  • Operate effectively in a matrix environment, maintaining clear decision rights, prioritisation and escalation.
  • Collaborate across ASX to drive enterprise‑wide alignment, particularly with Product Management, Delivery, Technology, Risk, Legal and Distribution.

Measures of success:

  • Success in this role will be demonstrated by:
  • Sustained resilience, stability and regulatory confidence in ASX Trade and ASX24
  • A clearly defined and consistently executed strategic vision that aligns teams, guides decision‑making, and positions ASX trading services for long‑term success in a competitive market.
  • Delivery of platform and market structure change without compromising market integrity
  • Strong internal alignment across Trading Services, Product and Technology
  • Improved customer outcomes and competitive positioning
  • A high‑performing, engaged and accountable Trading Services team

We make hiring decisions based on your skills, capabilities and experience, and how you’ll help us to live our values. We encourage you to apply even if you don’t meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at [email protected].

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.

Skills Required

  • Experience in managing trading platforms
  • Strong understanding of market structure and regulation
  • Proven leadership skills
  • Commercial acumen in trading services
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The Company
HQ: Sydney, NSW
1,848 Employees
Year Founded: 1987

What We Do

ASX is one of the world’s top ten exchanges. As a full-service exchange, we offer trading, clearing, settlement, market insights, connectivity, and depository services across all major asset classes including equities, derivatives, ETFs, options, and managed funds. With a total market capitalisation of around $1.5 trillion, ASX is home to some of the world’s leading resource, finance, and technology companies. Our $47 trillion interest rate derivatives market is the largest in Asia and among the biggest in the world. ASX’s network and data centre (The Australian Liquidity Centre) provides a world class financial infrastructure and access to Australia’s largest pools of liquidity.

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