CTO – AI Business Solutions

Reposted 23 Days Ago
Be an Early Applicant
4 Locations
In-Office or Remote
Senior level
Information Technology
The Role
The Head of Technology oversees the technical direction of AI Business Solutions at Kainos, focusing on Dynamics 365, Power Platform, and AI capabilities while mentoring architects and engineers, supporting customer engagements, and ensuring alignment with Microsoft's roadmap.
Summary Generated by Built In
Join Kainos and Shape the Future 

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

Role Overview:

Kainos’ AI Business Solutions Practice helps organisations transform how they operate using Microsoft Dynamics 365, Power Platform and Microsoft’s AI platform, with Copilot, Copilot Studio and Azure AI.

As the practice enters its next phase of growth, AI-first delivery is becoming foundational to how solutions are designed, delivered and scaled. We are appointing a CTO (AI Business Solutions) to lead the technology and AI direction of the practice.

This is a senior technology leadership role within AI Business Solutions. You will own and evolve the technical strategy across Dynamics 365, Power Platform and Microsoft AI, ensuring our solutions are secure, scalable and commercially differentiated. You will act as a senior technology voice with customers, Microsoft and partners, translating Microsoft’s AI roadmap into repeatable, outcome-led offerings that drive growth.

Operating at practice and portfolio level, you will work with senior architects and technical leaders to maintain strong engineering discipline, while focusing your own time on strategic direction, executive engagement and Microsoft ecosystem leadership.

As a member of the practice leadership team, you will shape the technology dimension of our growth strategy, ensuring capability investment, technical differentiation and AI-first design materially increase win rates, market credibility and scalable margin.

Key responsibilities of the CTO, AI Business Solutions are:

Technology & AI Strategy
  • Own and evolve the technology and AI strategy for the AI Business Solutions practice, spanning Dynamics 365, Power Platform, Copilot, Copilot Studio and Azure AI
  • Define the long-term technology roadmap for the practice, ensuring sustained relevance across industry priorities and Microsoft’s evolving AI platform
  • Define how AI-augmented workflows, copilots and agent-based patterns are designed, governed and scaled across customer solutions
  • Establish architectural and AI design principles that ensure solutions are secure, compliant and aligned with Microsoft best practice
  • Align capability investment and technical roadmap to practice growth priorities and Microsoft ecosystem strategy
  • Guide structured evaluation of emerging Dynamics, Power Platform and Microsoft AI capabilities and determine how they are incorporated into standard solution patterns and offerings
Market, Customer & Microsoft Leadership
  • Act as a senior adviser to executive customers on AI-enabled Business Applications transformation
  • Engage at C-suite level to shape technology-led transformation agendas and position Kainos as a strategic Microsoft partner
  • Partner with Sales and Practice leadership to shape and influence flagship pursuits and strategically significant bids
  • Build senior relationships across Microsoft field and engineering teams, contributing to roadmap discussions, co-sell strategy and joint customer engagement
  • Represent Kainos externally as a credible Microsoft AI and Business Applications leader

Technical Assurance & Practice Governance

  • Provide technology leadership across strategically important bids and flagship pursuits
  • Own and evolve technical governance across the practice, including architectural review processes, quality gates and engineering standards
  • Provide oversight and escalation support on high-impact or technically complex programmes
  • Ensure consistent application of best practice across delivery teams

Innovation, IP & Differentiation

  • Lead the practice’s AI-first narrative, ensuring Copilot and agent-based capabilities are embedded into repeatable, product-like offerings
  • Partner with practice leadership to embed IP and accelerator-led approaches into standard offerings, improving repeatability, speed to value and commercial resilience
  • Shape the development of accelerators, patterns and delivery models that leverage Microsoft AI to improve speed, quality and margin
  • Contribute to industry-focused go-to-market propositions by defining the technical differentiation behind them
  • Collaborate with other Kainos practices to align on responsible AI, data and platform strategy

Technical Leadership & Capability

  • Lead and develop the senior technical leadership community across the practice
  • Define capability strategy across Dynamics, Power Platform and AI-aligned skills
  • Ensure certification and skills investment keeps pace with Microsoft’s evolving AI ecosystem
  • Support recruitment and development of senior technical roles, providing strategic technical stewardship
What we’re looking for
  • Significant experience operating in a senior technology leadership or CTO-level role within the Microsoft ecosystem
  • Strong understanding of Dynamics 365 and Power Platform, and clear insight into how Copilot, Copilot Studio and Azure AI extend and transform those platforms
  • Experience shaping AI-enabled solutions beyond proof of concept, with a focus on scale, governance and commercial viability
  • Demonstrated experience influencing revenue growth through executive engagement, solution strategy or market-facing technology leadership
  • Confidence engaging with senior customers, Microsoft and partners on AI strategy, architecture and transformation outcomes
  • The ability to connect Microsoft AI capability to business value, growth and differentiation, not just technical possibility
  • A balance of strategic technology vision, architectural credibility and commercial pragmatism
Embracing our differences   

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.   We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.   We also believe every candidate deserves a level playing field. 

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. 

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.


Skills Required

  • Significant experience in leadership role within Microsoft Business Applications ecosystem
  • Deep expertise in Dynamics 365 Customer Engagement
  • Experience developing and mentoring technical talent
  • Strong architectural grounding
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The Company
HQ: Belfast
2,999 Employees
Year Founded: 1986

What We Do

At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist business areas, Digital Services and the Workday Practice, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.

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