Head of Talent

Posted Yesterday
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New York City, NY, USA
In-Office
150K-200K Annually
Expert/Leader
Information Technology
Purpose-built software for the public sector.
The Role
Build and lead Concourse’s talent function as its first talent hire. Own full-cycle recruiting, partner with leadership on hiring needs, close hard-to-fill candidates, and create scalable hiring systems, scorecards, and playbooks. Manage candidate experience, employer messaging, onboarding handoffs, and hiring metrics. The role requires strong judgment, communication, initiative, startup experience, enthusiasm for AI tools, and willingness to work in-office five days weekly in NYC.
Summary Generated by Built In

What You'll Do

  • Build and lead the talent function at Concourse as our first talent hire, owning recruiting end to end from pipeline to close

  • Partner with the CEO and hiring managers to define what great looks like for every role, from engineers to go-to-market to operations

  • Own full-cycle recruiting for our hardest searches: sourcing, selling, interviewing, and closing exceptional candidates in a competitive market

  • Design and run a hiring process that is fast, rigorous, and gives every candidate a strong impression of Concourse

  • Build the systems, scorecards, and playbooks that let the company hire repeatably as it scales

  • Shape how Concourse tells its story to candidates, from job descriptions to outreach to the interview experience

  • Own the candidate-to-employee handoff, making sure every new hire starts strong

  • Track pipeline health and hiring metrics, and proactively address gaps before they slow the company down

  • Use AI tools to scale your work, automating sourcing, screening, scheduling, and reporting

What We're Looking For

  • Several years of experience in recruiting, talent, or people roles, ideally at a fast-growing startup or top search firm

  • Track record of closing exceptional candidates for hard-to-fill roles, especially engineers and early startup hires

  • Eagerness to work at a startup: you want ownership of an entire function, you're comfortable being the only talent person in the room, and you'd rather build the machine than operate inside one

  • Enthusiasm for AI: you're excited to use tools like Claude to 10x your output

  • Strong judge of people: you can distinguish genuinely great from merely polished, and hiring managers trust your read

  • Structured thinker who can turn ambiguous situations into a clear plan and next steps

  • High agency: you find the work that needs doing and do it without being asked

  • Strong communicator who can engage equally well with a senior engineering candidate and a government program director

  • Based in or willing to relocate to NYC for in-office work, five days a week

Why This Role

  • Build the Talent Function From Scratch – You're the first talent hire, defining how Concourse finds, evaluates, and closes the people who will build the company.

  • Own the Company's Biggest Lever – At this stage, every hire meaningfully changes the trajectory; the team you help assemble is the company.

  • Work Directly with the CEO – Partner with a repeat founder on the searches that matter most, with a direct line into every hiring decision.

  • Ground Floor Opportunity – Join an early-stage startup led by a repeat founder with a successful exit.

About Concourse

Concourse is the fastest-growing govtech, providing software to more than 100 state and local governments across the U.S.

Government calls what we do "IT modernization." We call it a trillion-dollar opportunity to overhaul how government works. Public services are broken not because of bureaucracy but instead because they run on antiquated, user-unfriendly software from legacy vendors.

Some examples: Concourse is powering the legislative management system for one of America's largest cities, a state's entire online bail payment system, and a case-management platform for mental-health response teams.

We are an AI-native company. Our org structure and staffing model are radically different from those of legacy tech companies: we have a flat team of superstar generalists who both own client relationships and manage fleets of long-horizon AI agents.

Our team works together in our Flatiron office five days a week.

Skills Required

  • Several years of experience in recruiting, talent, or people roles
  • Experience at a fast-growing startup or top search firm
  • Track record of closing exceptional candidates for hard-to-fill roles, especially engineering and early startup hires
  • Willingness to work as the sole talent professional and build the function from scratch
  • Enthusiasm for using AI tools such as Claude to increase productivity
  • Strong ability to assess candidates and earn hiring-manager trust
  • Structured thinking and ability to turn ambiguity into clear plans
  • High agency and ability to work independently
  • Strong communication skills with technical and government-program candidates
  • Based in or willing to relocate to NYC
  • Availability for in-office work five days per week
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The Company
HQ: New York, New York
24 Employees

What We Do

Concourse builds modern software for the public sector. We believe that no two government agencies are exactly the same, and they all deserve software that fully addresses their needs. ConcourseOS is a modular and configurable platform built for how government agencies actually operate. Our platform can be purchased and configured to agency-specific workflows in under 60 days. Concourse is trusted by 300+ public sector organizations nationwide, spanning state labor and legal agencies, transit authorities, utility districts, higher education institutions, K-12 school districts, county election boards, court systems, and more. We’re proud to be 100% public sector focused and bring deep expertise and experience to every engagement. Our platform is built to be secure and compliant for all government use cases.

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