Head of Talent Acquisition

Responsibilities

• Lead and manage a team of 22+ recruiters across sourcing, screening, and onboarding functions
• Own monthly hiring targets of 200+ virtual assistants, ensuring consistent pipeline flow and quality standards
• Design and optimize recruitment workflows, SLAs, and KPIs across the full hiring funnel
• Implement structured interview processes and candidate evaluation frameworks aligned with Wing's quality standards
• Coordinate closely with the Training department to ensure seamless handoff from recruitment to onboarding
• Manage recruitment budgets, job board spend, and cost-per-hire metrics

Online Recruitment Expansion

• Develop and execute a comprehensive digital recruitment marketing strategy across major platforms
• Build Wing's employer brand on social media (Facebook, Instagram, TikTok, LinkedIn, YouTube) through engaging content, employee testimonials, and day-in-the-life features
• Launch targeted paid recruitment campaigns on Meta, Google, and TikTok optimized for cost-per-qualified-applicant
• Create and manage Wing recruitment community groups on Facebook and Telegram to nurture passive candidates
• Establish partnerships with Filipino online communities, VA forums, freelancing groups, and remote work advocacy pages
• Develop SEO-optimized career pages and landing pages to capture organic applicant traffic
• Implement referral marketing programs with tracking and incentive structures
• Leverage LinkedIn Recruiter, Indeed Hiring Campaigns, and niche job boards (OnlineJobs.ph, Kalibrr, JobStreet) for targeted outreach

In-Person Recruitment Initiatives

• Design and launch Wing's first in-person recruitment program across key talent markets in the Philippines
• Organize and attend university career fairs at top PH institutions (UP, Ateneo, La Salle, UST, and provincial universities)
• Plan community recruitment events, open houses, and hiring days at Wing's Manila offices
• Build relationships with LGU employment offices (PESO), TESDA, and DOLE for co-sponsored hiring events
• Develop a provincial recruitment strategy targeting emerging talent hubs outside Metro Manila (Cebu, Davao, Clark, Iloilo, Bacolod)
• Create Wing Ambassador / Campus Representative programs at universities to maintain year-round recruitment presence
• Partner with BPO industry associations and attend HR/recruitment conferences for employer visibility
• Coordinate pop-up recruitment booths at malls, co-working spaces, and community centers in high-density areas

Requirements

• 5+ years of recruitment experience with at least 2 years in a management role leading teams of 10+
• Proven experience in high-volume hiring (100+ hires/month) in BPO, staffing, or virtual assistant industries
• Strong track record of building and scaling recruitment channels beyond traditional job boards
• Hands-on experience with social media recruitment and digital marketing for talent acquisition
• Experience managing recruitment budgets and optimizing cost-per-hire
• Proficiency with ATS platforms, recruitment analytics, and pipeline management tools
• Based in Metro Manila with willingness to travel to provincial locations for recruitment events