The Role
The Head Start Site Coordinator ensures operational efficiency at early learning sites by managing data, compliance, and safety protocols, while supporting families and staff needs.
Summary Generated by Built In
Keep our sites safe, compliant, and ready for great outcomes.
EBCAP is hiring a Head Start Site Coordinator, the on-site operational lead who ensures our Head Start and Early Head Start locations run smoothly day-to-day—so educators and family services teams can focus on children and families.
This is a full-time, on-site role serving East Providence. The Site Coordinator reports to the Head Start Operations Manager.
Why This Role Matters
Strong site operations are the foundation of high-quality early learning. As the Site Coordinator, you’ll be the operational hub—maintaining data integrity, ensuring facilities meet safety and licensing standards, and keeping policies and procedures consistently implemented—so every family experiences a welcoming, well-run program.
Key Responsibilities
Data, Reporting & Continuous Improvement (˜45%)
- Manage accurate, timely data entry and monitoring in ChildPlus and Teaching Strategies GOLD (TSG) to ensure alignment with Head Start Performance Standards and agency policies.
- Audit site workflows and documentation for consistency and compliance.
- Track daily attendance and follow-up protocols; produce required reports.
- Document and process Non-Federal In-Kind contributions to meet federal match requirements.
- Generate CQI (Continuous Quality Improvement) reports to evaluate policy effectiveness and recommend improvements.
Compliance, Safety & Site Operations (˜40%)
- Ensure full compliance with DCYF (Rhode Island Department of Children, Youth & Families) licensing and RIDE (Rhode Island Department of Education) standards through ongoing monitoring and corrective action.
- Track staff progress toward the 20-hour annual professional development minimum required by regulators.
- Manage facility access and security protocols; maintain a safe, policy-aligned environment.
- Lead and document required emergency drills (fire, evacuation, lockdown).
- Oversee distribution of classroom newsletters and site communications to keep families informed.
- Provide secondary support to ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance) processes to ensure smooth, policy-aligned enrollment.
Collaborate & Support (˜15%)
- Promote cross-program referrals to other EBCAP services (e.g., Health Center, Behavioral Health, Family Development) within our integrated model.
- Participate in in-service trainings and staff meetings to stay current on evolving policies.
- Provide operational support across locations to ensure consistent procedures program-wide.
Skills, Knowledge and Expertise
Required
- 2+ years of office administration and data entry experience, ideally in early childhood or human services with a strong compliance focus.
- Valid RI driver’s license and reliable transportation for travel among sites.
- Proficiency in Microsoft Office and comfort with specialized systems (e.g., ChildPlus, TSG).
- Strong attention to detail; ability to interpret and implement federal/state regulations.
- Excellent organization, multi-tasking, and deadline management.
- Clear written and verbal communication with staff, families, and regulators.
- Practical problem-solving skills to address operational challenges.
Preferred
- Experience in Head Start/Early Head Start.
- Familiarity with Head Start Performance Standards and DCYF licensing.
- Experience with CQI methods.
- Bilingual (Spanish or Portuguese).
Physical/Work Conditions
- Combination of computer-based documentation and site walkthroughs/inspections.
- Ability to lift up to 25 lbs occasionally; travel among sites in varying weather; respond quickly during drills or emergencies.
Schedule & Work Setting
- Status: Full-time (benefit-eligible, 30–40 hours/week)
- Locations: East Providence
- Hybrid: Not eligible (on-site role)
- Reporting to: Head Start Operations Manager
Benefits
- Salary range: $45,760 – $58,240 annually (approx. $22.00 – $28.00/hour), commensurate with experience.
- Benefits for 30–40 hrs/week:
- Subsidized, comprehensive medical (BCBSRI) and dental (Delta Dental); optional vision (Delta Dental)
- Medical and dependent care FSAs
- 403(b) with up to 3% employer match
- Employer-paid life insurance & long-term disability
- Generous PTO (vacation, holidays, personal, sick)
- Mileage reimbursement
- Tuition reimbursement and employer-paid professional development
- Employee Assistance Program (EAP)
Ready to Be the Backbone of a Great Site?
If you’re organized, compliance-savvy, and motivated by making daily operations seamless for staff and families, we’d love to hear from you. Apply through EBCAP’s careers process and help us deliver consistent, high-quality experiences across our sites.
About
East Bay Community Action Program (EBCAP) is a non-profit 501(c)(3) organization that provides high-quality, comprehensive, and accessible health and human services to people across eastern Rhode Island. Founded as part of President Johnson's War on Poverty in 1965, EBCAP now serves ten communities with over 20 distinct programs — including primary medical and dental care, behavioral health services, early childhood education, and community support programs for children, youth, families, adults, and seniors.Our 521 employees work across more than ten locations, addressing everything from immediate needs like food and housing to long-term health and wellness. If you are looking to make a meaningful impact on the lives of Rhode Islanders, we encourage you to apply.
Skills Required
- 2+ years of office administration and data entry experience
- Valid RI driver's license and reliable transportation for travel among sites
- Proficiency in Microsoft Office and specialized systems (e.g., ChildPlus, TSG)
- Strong attention to detail
- Excellent organization, multi-tasking, and deadline management skills
- Clear written and verbal communication with staff, families, and regulators
- Practical problem-solving skills to address operational challenges
- Experience in Head Start/Early Head Start
- Familiarity with Head Start Performance Standards and DCYF licensing
- Experience with CQI methods
- Bilingual (Spanish or Portuguese)
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The Company
What We Do
East Bay Community Action Program (EBCAP) is a private, non-profit organization that provides a comprehensive range of health and human services to residents in Rhode Island's East Bay area. Their offerings include health and dental services, behavioral health programs, and various community initiatives aimed at supporting individuals and families of all ages. EBCAP is dedicated to helping clients achieve their full potential by connecting them with the appropriate services at the right time.
