Head of Solutions Engineering (pre-sales)

Posted 14 Hours Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
195K-265K Annually
Expert/Leader
Software
The Role
Lead and personally execute enterprise technical evaluations while building a scalable solutions engineering organization. Create the SE playbook, evaluation framework, demo environments, onboarding and certification programs, hiring profile, and ramp process. Hire and develop a regional team of 10+ SEs, establish technical-win-to-deployment handoffs, and partner closely with sales. The role requires recent enterprise evaluation experience, hands-on leadership, technical credibility with engineers, and experience building SE systems from scratch.
Summary Generated by Built In
About Flow

Flow is the systems engineering platform for the world's best hardware teams. Companies like Rivian run their programs on Flow, keeping requirements, interfaces, tests, and design decisions connected in one live system instead of scattered across documents and legacy tools. We're growing fast, backed by Sequoia, and selling into an industry that is actively rethinking how engineering work gets done.

The role

Our technical win is consultative. In mid-market and enterprise deals, our SEs run a structured two-week evaluation where they don't just prove the product works. They sit with systems engineers and chief engineers and help them redesign how their organization does engineering to move faster. When we win, it's because we’ve demonstrated to the customer a new way of working, not because we checked more feature boxes.

Right now we have a small SE team and no playbook. Deals get won, but they're won on individual effort rather than a system.

Your job is to build that machine while running deals inside it. You'll carry evaluations yourself from day one, codify what already works on the team into a playbook anyone strong can run, and then hire and ramp the team that runs it. We plan to grow from to 10+ across regions in the next 12 months. The hiring bar, the ramp program, and the eval framework are yours to design and own.

You'll report to the Head of Sales and work as a peer to our AE team. You'll also help design the handoff from technical win to deployment as we build out post-sales.

What you'll own in year one
  • Personally run technical evaluations on our most important deals

  • Codify the SE playbook: trial plans, workshop formats, demo environments, competitive positioning against legacy requirements tools

  • Define the SE hiring profile and hire SEs

  • Build onboarding and certification so a new SE is running evals independently within their first quarter

  • Design the technical-win-to-deployment handoff with the Head of Sales

Who does well here
  • You've led a solutions engineering or solutions architecture team of roughly 4 to 10 people, and you were still in deals while you led it. If you haven't personally run an enterprise evaluation in the last year, this probably isn't the right fit.

  • You built the systems, you didn't inherit them. You can show us an onboarding program, eval framework, or demo environment you created from nothing, ideally at a company generating eight figures of ARR

  • You've hired SEs against a bar you defined, and you can talk honestly about the ones you got wrong.

  • You're credible with engineers. You've sold technical products into hardware, manufacturing, CAD/PLM/simulation, or embedded software, or you have an engineering background yourself. You don't need to be a former systems engineer, but you need to be able to hire and evaluate them.

  • You want to build at this stage. If your ideal next step is running a 50-person org you didn't build, this role will frustrate you.

Skills Required

  • Experience leading a solutions engineering or solutions architecture team of approximately 4 to 10 people
  • Personally run an enterprise evaluation within the last year
  • Built an onboarding program, evaluation framework, or demo environment from scratch
  • Experience at a company generating eight figures of annual recurring revenue
  • Experience hiring solutions engineers against a defined hiring bar
  • Technical credibility with engineers
  • Experience selling technical products into hardware, manufacturing, CAD, PLM, simulation, or embedded software, or an engineering background
  • Interest in building an organization at an early-stage company
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The Company
HQ: San Francisco, CA
14 Employees
Year Founded: 2017

What We Do

Systems engineering is broken. Despite their desperation, engineers' tools are stuck in the dark ages. Engineers are forced to use Word documents and email to stay on the same page, with no real way to collaborate and iterate designs together. Our mission is to vastly accelerate hardware design by building software tools that accelerate the baseline engineering process worldwide. Our product, Flow, is a requirements tool, built for agile teams, that helps teams to bring products to market faster by seamlessly integrating and synchronising their engineering models. Flow is helping teams design their next-generation products, from heavy-duty hydrogen-powered trucks, Electric Vehicles for inner cities, to satellites and rockets. Flow has raised over $9M in Seed funding. Our investors include EQT Ventures, and former C-level execs and leaders from Microsoft, SAP and Unity.

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