Head of Software Engineering

Posted 16 Days Ago
Be an Early Applicant
2 Locations
In-Office
Expert/Leader
Financial Services
The Role
Lead an ~80-person global software engineering organisation reporting to the CTO. Define engineering strategy, raise quality and operational standards, drive an AI-first development lifecycle, improve developer experience (CI/CD, tooling, IaC), set delivery and reliability metrics, embed regulatory and compliance controls, manage budget and vendors, and represent engineering to regulators, auditors, and senior stakeholders.
Summary Generated by Built In

Fancy helping to shape the future of FinTech?
We have always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we are a world leading online trading group.


Join us to:

  • Help build the future of online trading 
  • Be part of a culture driven by integrity and global impact
  • Become part of an award-winning company - check out our full list of awards here

We are only as good as our people. Luckily, our people are the best. Join us! 


How do we work?

This is a senior leadership role reporting to the CTO, working in close partnership with the heads of product, infrastructure, data, and security. You'll be responsible for the overall health, productivity, and direction of an ~80-person engineering department spanning multiple product areas.

We work in a hybrid model from our offices in Krakow or Warsaw. Travel to build relationships with engineering teams and stakeholders in-person further afield is part of the role.

In this role, you will:

  • Lead a global department organisation: Own the end-to-end performance of the software engineering function: hiring, team structure, engineering manager development, and senior IC growth paths.

  • Build and sustain culture: Create a culture of empowered, accountable teams where engineers understand the business context behind their work, make good decisions autonomously, and take pride in what they ship.

  • Set and communicate engineering strategy: Define a clear strategy aligned to the company's product and commercial direction, and communicate it credibly at all levels from individual engineers to the C-Level.

  • Raise the bar on engineering quality: Define and uphold engineering standards across architecture, code quality, testing, observability, and incident response. Build the processes that make those standards self-sustaining rather than dependent on heroics.

  • Own the development lifecycle: Drive the AI-first product development lifecycle end-to-end: from how work enters engineering to how it reaches production and is monitored in operation.

  • Establish and drive metrics: Set clear metrics for delivery throughput, quality, and operational health. Report on them to senior leaders and the C-level, and use them to drive real improvement, not just to report green.

  • Invest in developer experience: Enhance developer experience and productivity: CI/CD pipelines, internal tooling, local development environments, and the systems that let engineers move fast with confidence.

  • Navigate the regulated environment: Partner with Risk, Legal, and Compliance to embed regulatory requirements into the development lifecycle in ways that are rigorous without being obstructive.

  • Represent engineering externally: Present systems, tools, practices, and risks clearly, accurately, and without jargon to regulators, auditors, and internal governance committees.

  • Build safety at scale: Create the audit trails, controls, and accountability structures that allow OANDA to operate safely at scale.

  • Drive commercial and business impact: Champion the client perspective within engineering; ensure that reliability, performance, and product quality are treated as first-class concerns alongside delivery velocity.

  • Manage budget and vendors: Oversee the software engineering budget, vendor relationships, and build-vs-buy decisions with a clear-eyed view of total cost of ownership and strategic fit.

  • Align with product leadership: Work closely with product leadership to ensure engineering capacity and roadmap are well-aligned, and that technical constraints and opportunities are surfaced early in planning.

  • Build trusted relationships: Work closely with stakeholders across the business, from traders and operations teams to finance and senior leadership, so engineering is seen as a genuine partner, not a service function.

What skills do you need to be successful in this role?

  • 10+ years in software engineering, with at least 5 years in engineering leadership roles that included managing other managers.

  • A track record of building high-performing engineering organisations, not just managing them (improving the culture, the talent, and the output of teams you've led).

  • Strong instincts for when to push autonomy down and when to provide direction, adjusting well to the maturity of the teams around you.

  • Deep enough architecture and systems fundamentals to earn the genuine respect of senior engineers, with the ability to go deep when it matters.

  • Experience owning complex, high-availability, distributed systems in production, understanding what operational excellence actually requires.

  • Familiarity with modern practices: CI/CD, observability, infrastructure-as-code, platform engineering thinking, and knowing how to make these stick across a multi-team org.

  • Experience in a regulated financial services environment where security, auditability, and correctness are genuinely non-negotiable.

  • Practical knowledge of operating under regulatory frameworks covering retail customers. You know what regulators actually look for and how to prepare your organisation for scrutiny.

  • Excellent written and verbal communication skills. Ability to translate fluently between technical teams and executive or business stakeholders without losing precision, and leading through influence.

  • Comfort presenting to regulators, auditors, and board-level audiences, representing the organisation well under pressure.

___

At OANDA, to help us efficiently process applications, we use AI-driven tools to help source and rank candidates based on professional experience and skills. While these tools provide recommendations, our recruitment process remains human-centric: all final shortlisting and hiring decisions are made by OANDA team. You have the right to request a human review of your application.

OANDA Global Corporation is a diverse and global team with offices around the world. We value the unique skills and experiences each individual brings to OANDA. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

Learn more about our culture here.

Review OANDA Privacy Policy and learn more about how we treat your personal data and protect your privacy. 

Skills Required

  • 10+ years in software engineering
  • At least 5 years in engineering leadership roles managing other managers
  • Proven track record building high-performing engineering organisations
  • Deep architecture and systems fundamentals to engage senior engineers
  • Experience owning complex, high-availability, distributed systems in production
  • Familiarity with CI/CD, observability, infrastructure-as-code, and platform engineering
  • Experience in a regulated financial services environment (security, auditability, correctness)
  • Practical knowledge of regulatory frameworks covering retail customers and audit readiness
  • Excellent written and verbal communication; translate between technical and executive stakeholders
  • Comfort presenting to regulators, auditors, and board-level audiences
  • Experience hiring, structuring teams, developing engineering managers, and senior IC growth paths
  • Experience managing budgets, vendor relationships, and build-vs-buy decisions
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The Company
HQ: Toronto, CA
632 Employees
Year Founded: 1996

What We Do

Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. From our roots in 1996 that provided free currency exchange information to launching a multi-award winning global FX and CFD trading business to our recent new venture of money transfer. OANDA is now a major global player. Innovation has been at the heart of everything we do and our approach is to pioneer intuitive, user-friendly products supported by our great customer service ethos. We’ve come a long way since our first data feed went live in 1996, and we still have so much more that we want to achieve. Substantial funding has facilitated our exceptional growth. In 2007 we received $100M USD in Series B funding and in 2018 were acquired by CVC Capital Partners Asia Fund IV. For more information, please visit oanda.com. You can follow us on Twitter, Facebook, or YouTube. Leveraged trading is high risk and may not be suitable for everyone as your losses may exceed your investment.

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