Head of Security

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, WATA, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.

We are looking for a Head of Security to join Collectors. The Head of Security is responsible for providing a proper secure environment for all the companies insured product and its employees working at all Collectors job sites.  Leading a Security workforce of highly responsible and professional personnel across all Collectors locations, local and abroad. At the Director’s discretion, the work force will be assigned to work at any time necessary to maintain the integrity of all valuables entrusted to our care.
You’ll report to the Senior Director, Global Real Estate & Security. The ideal candidate will be local to either our Santa Ana, CA or Jersey City, NJ headquarters, but fully remote candidates who can travel up to 50% will also be considered.

What You’ll Do:

Leadership + Administration

• Manage Physical Security Management team across Global locations

• Set, manage, track strategic deliverables, improvements & KPIs across functional areas: 

  • Documentation

  • People

  • Processes

  • Technology 

• Guide global team onboarding + training processes

• Guide global guard team performance management/training/career development + handle management team escalations 

• Develop/guide global Security risks assessment + management plan

• Budget Management - Own global security staffing, buildout/infrastructure, & opex budgets - ~$3-4M annually

• Collaborate closely with Asset Protection team on high priority investigations

• Oversee Security vehicle management program

• Collaborate on global insurance policy management, ensuring sites meet insurance infrastructure criteria 

• Lead by example and be a champion of all company policies, including safety, attendance & security.

Security Infrastructure + Systems

In collaboration with Security Lead + Technical Security Teams - 

• Provide Real Estate lease review + support new site selection

• Support global VMS/ACM structure, processes/standards

• Support global Security construction standards

Secure Transports + Shows

In collaboration with Security Lead Team -

• Collaborate on global secure transport processes

• Collaborate on trade show Security staffing + processes 

Emergency Response + Safety

• Develop + roll out Global EAP program

• Collaborate with cross-functional stakeholders to support the Continuity of Business program

• Support global safety initiative (under the Workplace Team)

• Oversee global travel safety program

• Oversee executive protection program

Who You Are

• 7+ years of proven business leadership experience with a record of delivering results in physical security or asset protection 

• 3+ years in a Director/Head of Physical Security or Asset Protection role 

• Demonstrated ability to identify inefficiencies in security or asset protection processes/programs and develop effective alternatives to drive better outcomes that enhance capacity, improve cost effectiveness, and drive down costs.

• Collaborative and reliable leader that takes a data driven approach to problem-solving

• Experience with change management, inheriting teams and bringing them along for the journey, moving with urgency and empowering those around you to do the same

• A servant leader that resources and supports the team, while holding high expectations and standards.  

• Track record of identifying, supporting, developing and advancing internal talent

• Excellent written and verbal communicator with strong interpersonal skills

• Proficient in Google Doc, Sheets. Knows Microsoft Word & Excel

• Valid Driver's license

Salary Range: The salary range for this position is $154,997-$194,82. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.

Reasons To Join Us: 

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.