Head of Sales – Payments Business

At Multitude, we’re more than just a listed European FinTech company—we’re a team driving financial innovation. We provide digital lending and online banking services that empower consumers, SMEs, and FinTechs to grow and succeed.

Powered by our Growth Platform, we operate through three business units: Ferratum, offering seamless mobile banking for consumers; CapitalBox, providing flexible financing for SMEs; and Multitude Bank, supporting non-bank lenders and FinTechs.

In 2024, we achieved €263.7 million in revenue and €20.2 million in net profit, reflecting strong financial growth. With 700+ employees across 25 countries, we’re shaping the future of finance in 17 markets. Founded in 2005 in Finland, Multitude is listed on the Frankfurt Stock Exchange (MULT).

Lead and scale the growth of the Bank’s Payments Business by acquiring and developing institutional clients, including Payment Institutions (PIs), Electronic Money Institutions (EMIs), and regulated Fintechs, across the EU. The role blends strategic leadership with hands-on business development, ensuring strong revenue growth, efficient client onboarding, and compliance with the Bank’s risk appetite. 

Location: 
Gzira, Malta (with flexibility for EU travel) 

Key Responsibilities 

• Lead, coach, and motivate Business Development Partners to meet revenue and growth targets, aligned with the Bank’s commercial and risk strategies. 

• Drive new client acquisition and manage key institutional relationships, engaging senior stakeholders to close deals and sustain long-term partnerships. 

•  Define and execute the Payments Business growth plan, focusing on priority sectors and jurisdictions, and identify and convert high-value opportunities. 

• Oversee the full client lifecycle—from lead generation and due diligence through onboarding and ongoing relationship management—ensuring efficiency and client satisfaction. 

•  Develop and maintain scalable sales and pricing processes, and ensure accurate CRM data, forecasts, and team KPIs. 

• Collaborate with Compliance and Risk teams to ensure all business aligns with AML/CFT and regulatory frameworks and support continuous enhancement of the Customer Acceptance Policy and Business Risk Assessment. 

• Identify and implement process improvements to speed onboarding, strengthen controls, and enhance service delivery. 
• Analyse market, regulatory, and competitor trends to refine sales strategy, product offering, and market positioning. 

Must have: 

• 8+ years in institutional financial services sales, ideally in Payments or Transaction Banking. 

• Proven experience leading sales teams and closing complex B2B deals. 

• Strong understanding of PSD2, MiCA, AMLD, and related EU regulations. 

• Commercially driven, with balanced awareness of risk and compliance. 

• Experience in regulated high-risk sectors is an asset. 

Core Competencies: 

• Strategic planning and leadership 

• Strong negotiation and influencing ability 

• Deep client relationship management 

• Analytical, structured, and commercially minded 

• Excellent communication and presentation skills 

• Fluent in English (other EU languages an asset) 

We offer:
At Multitude, we believe in empowering our employees to thrive personally and professionally. Here's what you can look forward to:

• A Truly Global Workplace – work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture
• Hybrid & Flexible Work – we support work-life balance with remote work options and modern office spaces across Europe
• A Culture of Growth – we invest in your future, offering LinkedIn Learning, mentorship, and professional development programmes, including HiPo and leadership development initiatives to support career advancement
• Financial Growth Opportunities – benefit from our share purchase matching programme, allowing you to invest in your future with matched contributions and long-term financial rewards
• Workation Programme – work remotely from different countries for up to 2 months per year, experiencing new cultures while staying connected and productive
• Wellbeing Benefit – receive an annual allowance to support your physical and mental wellbeing
• Private Health Insurance – access comprehensive medical coverage to support your health
• Weekly Office Breakfast – enjoy a fresh start with breakfast at the office
  

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