As the Global Head of Sales Operations within our Revenue Operations organization, you will lead and scale the operational engine that powers our Sales organization. Reporting to the Global Head of Revenue Operations, You’ll partner closely with Sales, Marketing, Finance, and GTM leadership to drive strategic planning, operational excellence, and data-driven decision making across the revenue funnel.
You will lead and develop a high-performing Sales Operations team while owning core initiatives including territory planning, capacity modeling, forecasting support, pipeline management, deal desk operations, sales compensation, and process optimization. This role requires a strategic operator who can balance executive-level thinking with hands-on execution in a fast-paced, high-growth SaaS environment.
Additional Responsibilities:
- Partner with Sales leadership to drive GTM strategy, territory design, account prioritization, capacity planning, and performance optimization
- Establish operational rigor around forecasting, pipeline management, KPI definition, reporting, and business reviews
- Own and optimize sales processes, workflows, and systems with an AI-first mindset focused on automation and scalability
- Lead Deal Desk operations, including deal structuring, approval workflows, pricing governance, discount management, and cross-functional coordination with Finance, Legal, and Sales leadership to improve deal velocity and quality
- Advise leadership on sales compensation structures, incentive programs, and SPIFF strategies; oversee policy administration and governance
- Partner cross-functionally with Marketing Operations to improve lead management, speed-to-lead, routing, and top-of-funnel ROI
- Drive adoption, standardization, and continuous improvement across Salesforce and core GTM tools, in close partnership with the GTM Systems team.
- Collaborate with Finance and executive leadership on annual planning, headcount modeling, and operational planning initiatives
Minimum Qualifications:
- Bachelor’s degree or equivalent practical experience
- 8 years of experience in B2B SaaS Revenue Operations or Sales Operations
- 4 years of people management experience leading high-performing operational teams
- Strong experience supporting Sales and BDR/SDR motions in a high-growth environment
- Experience owning or partnering closely with Deal Desk operations
- Deep expertise with Salesforce and core revenue systems
Preferred Qualifications:
- Experience with modern GTM tooling including HubSpot, Gong, Outreach, and data enrichment platforms
- Experience driving AI-enabled workflows and automation within Revenue Operations
- Strong understanding of sales compensation design and GTM planning methodologies
- French language proficiency is a plus
What We Offer:
Competitive compensation package (NYC: $250K - 300K USD)
Stock options to ensure you have a stake in Pigment's growth
Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
Trust and flexible working hours
Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and San Francisco
High-end equipment (based on stock/availability) to do your work in the best conditions
Employer-sponsored 401(k), enabling you to prepare for retirement
Remote-friendly environment
How We Work:
- Thrive Together — We win as a team and do right by our colleagues, customers, partners, and community.
- Never Settle — We operate with rigor, ambition, and a constant drive to improve.
- Go for it — We are action-oriented and believe learning comes through execution.
- Be real, be humble — We lead with empathy, openness, and honest feedback.
- Champion our Customer — We solve what matters most and help customers succeed in complex environments.
Skills Required
- Bachelor's degree or equivalent practical experience
- 8 years of experience in B2B SaaS Revenue Operations or Sales Operations
- 4 years of people management experience leading high-performing operational teams
- Strong experience supporting Sales and BDR/SDR motions in a high-growth environment
- Experience owning or partnering closely with Deal Desk operations
- Deep expertise with Salesforce and core revenue systems
Similar Jobs
What We Do
In a world moving at an incredibly fast pace, businesses have grown accustomed to change. Transforming their business model, pivoting their strategy, rethinking their go-to-market, the list goes on. To enable these changes, they have also had to rethink the way they work. Breaking down silos isn’t a best practice anymore. It’s a given. And yet, when it comes to planning, little has changed. In fact, planning tools work the exact opposite way, reinforcing data and people silos, and preventing teams from working together toward their common goals. As a result, planning is usually seen as a dreadful process. But the truth is, planning drives strategy. It’s high time we serve it with the right tools. Pigment is the business planning platform for fast-growing companies. Our mission is to help companies make better, faster decisions in a changing world, and drive revenue growth. At Pigment we believe that: ✅ Real-time data informs better outcomes. Trim your sail, and make the best use of current winds. ✅ Reporting should be accurate, quick, and insightful. ✅ Planning should be simple, smooth, and delightful. ✅ Less time should be spent on data crunching, more time on bringing insights to the business. ✅ Collaboration should be at the heart of any planning process, so your organization works as one. Book your demo today ? https://www.gopigment.com/contact We’re hiring! Check out our offers: https://jobs.lever.co/pigment
