Head of Sales Enablement Curriculum (East Coast)

Convera is seeking an experienced, results-driven Senior Manager to lead our Segment Curriculum Team in Sales Growth & Enablement. This team will be responsible for building, executing, and continuously improving tailored training programs for all sales segments and roles within the organization, which may adjust depending on level of sales experience.

The primary purpose of Sales Growth and Enablement is to set up our Sales teams to sell and win with the Convera value proposition. We equip sellers with the knowledge, content, processes and tools to optimize their effectiveness and maximize performance.

Alongside the broader team, you will be responsible for launching best-in-class onboarding programs via HighSpot to decrease ramp time for new starters, as well as launch continuous (on-demand and just-in-time) learning programs to accelerate revenue performance and growth.

You will work closely with cross-functional teams, including product marketing, sales leadership, revenue operations, and various subject matter experts to curate and deliver high-impact, scalable content for each training program.

This role also works closely with two Principals of Sales Enablement Programs—one focused on methodologies and certification frameworks, and the other on sales technology tools and measurement. A key responsibility will be gathering feedback and data to iterate on and refine programs in partnership with sales leadership, and sales operations.

This is an exciting opportunity to think strategically, drive innovation and deliver exceptional outcomes to improve sales effectiveness and product expertise. Ideally, the candidate will have managed an enablement team within the payments or fintech industry.

Key Responsibilities:

• Lead, mentor, and manage a team of four Enablement Business Partners, each responsible for creating training programs for their respective segments.
• Manage the development of segment-specific learning pathways with consideration of role and seniority by curating engaging content from subject matter experts.
• Collaborate with sales leadership, marketing, product, and operations to gather insights and continuously ensure the curriculum is meeting expectation and is aligned with business priorities, role level and sales strategies.
• Oversee the modalities, scheduling and facilitation of training, whether digital, in-person, or virtual, ensuring they are aligned with segment-specific needs and goals.
• Ensure that learning pathways are clear, accessible, and scalable, with consistent check-ins on progress and success rates.
• Regularly review feedback from sales teams and sales operations to assess the impact of the curriculum programs and identify areas for improvement.
• Track enablement KPIs and report on progress to sales and senior leadership, demonstrating the value of the enablement function and its direct contribution to sales outcomes.
• Maintain internal discovery and intake processes for net new initiative investment, presenting priorities and trade-offs to Senior Leaders.

You should apply if you have:

• 8+ years of experience in Sales Enablement within a B2B technology environment, ideally within the payments or fintech industry.
• Demonstrated experience leading a team and delivering measurable impact through training and enablement programs.
• Proficiency with Sales Enablement tools including HighSpot LMS, Gong and others to optimize results.
• A bias for action and ability to operate in a fast-paced environment.
• A data-driven mindset; able to use data to measure and optimize enablement efforts.
• Demonstrated sound business judgement and the ability to think strategically or drive into tactical details when faced with ambiguity.
• Exceptional written and verbal communication skills, capable of owning and writing complex documents and presenting / influencing Senior stakeholders.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously.
• Proven experience working collaboratively in a global matrixed organisation to drive alignment across cross-functional teams and building strong relationships at all levels.
• Familiarity with sales methodologies and the ability to incorporate these into enablement programs in the future.
• Bachelor’s degree or equivalent professional experience.

About Convera:

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary, plus commission based on success
• Great career growth and development opportunities in a global organization
• A flexible approach to work (This role will Remote, but must be located in the EST time zone)
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.