Your responsibilities
- Own results and customer satisfaction in EMEA: Deliver revenue with margin discipline, ensure reliable forecasting, and drive high customer satisfaction across the customer lifecycle.
- Lead and develop the organization: Directly lead Technical Sales; ensure strong collaboration across Technical Sales / Application Scientists / Inside Sales / Business Development and the post-sales support interface, with clear roles and handovers.
- Run a rigorous sales operating cadence: Drive pipeline generation, qualification, deal reviews, forecasting, and CRM discipline with clear accountability and transparency.
- Align “how we sell”: Ensure consistent standards in opportunity qualification, stakeholder mapping, multi-threading, value-based proposals, and clear next steps after every customer interaction.
- Build an ownership culture (“player mindset”): Establish a strong, proactive way of working—teams take responsibility, focus on solutions, escalate early, and execute with urgency.
- Coach performance and develop capabilities: Hiring, onboarding, coaching, performance management, and continuous skills development across the sales and customer-facing teams.
- Lead strategic deals and executive engagements: Drive win strategies for key opportunities; lead executive customer meetings and negotiations; mobilize internal stakeholders (applications, product, service, finance, legal).
- Drive growth through customer success: Ensure post-sales follow-through, customer success, and renewal/expansion opportunities in close collaboration with service/support; ensure clean handover to the global project team for execution where applicable.
Your profile
- Strong technical foundation and credibility with scientists and engineers; PhD in Physics preferred (alternatively PhD/MSc in Physics, Electrical Engineering, or comparable).
- Experience in high-tech B2B sales (scientific instruments / test & measurement / deep-tech systems strongly preferred).
- Proven track record in sales leadership: successfully leading multi-country/cross-cultural sales and post-sales/support-facing teams and consistently delivering targets.
- Experience selling to universities, research institutes, and national labs.
- Strong expertise in complex solution selling: long sales cycles, multiple stakeholders, and high-value negotiations.
- Demonstrated ability to run sales fundamentals with discipline: pipeline creation, qualification, forecasting, deal strategy, and CRM governance.
- Demonstrated establishment of long-standing customer success, continuously fostering new business based on strong delivery, adoption, and professional post-sales support management.
- Strong leadership presence: clear communication, structured thinking, coaching mindset, and the ability to drive change.
- Fluent in English; good German skills are preferred; additional European languages are a plus.
- Willingness to travel regularly within EMEA
Top Skills
What We Do
Zurich Instruments develops and manufactures advanced products for Quantum Computing and Periodic Signal Measurement. Based in Zurich, Switzerland, with subsidiaries and offices in Germany, Japan, USA, South Korea, France, and China, we are committed to providing high-quality instrumentation and direct support to our international customers, scientists, and technologists who are dedicated to measuring complex phenomena using our instruments.
Our product range includes:
- Quantum computing control systems
- Lock-in amplifiers
- Arbitrary waveform generators
- Impedance analyzers
- Phase-locked loops
- Digitizers
- Boxcar averagers
Our team comprises individuals who are passionate about technology and work together with a collaborative and innovative approach. As part of the Rohde & Schwarz family, we are a high-end instrumentation company with steady growth and we're always looking for talented individuals who thrive on challenges and want to shape the future of technology alongside us!
