Head of Sales Development

About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

Decagon is looking for a Head of Sales Development to build and lead our SDR function from the ground up. In this role, you will be responsible for hiring, training, and scaling a high-performing team of Sales Development Representatives (SDRs) to drive top-of-funnel pipeline and fuel our sales growth. You’ll collaborate closely with GTM leadership to refine outreach strategies, optimize processes, and develop the next generation of sales talent.

You may be a good fit if you:

• Have 4+ years of experience leading sales development teams

• Have successfully built and scaled SDR teams in a high-growth environment.

• Understand how to design and implement outbound prospecting strategies that drive consistent pipeline growth.

• Know how to motivate and coach SDRs to exceed performance metrics and develop into future sales leaders.

• Have experience collaborating cross-functionally with Marketing, Sales, and RevOps to optimize lead flow and conversion rates.

Even better if you:

• Have experience in sales enablement, including training SDRs on the best sales practices, tools, and methodologies

• Are familiar with sales automation tools and CRM systems like Salesforce, Outreach, or HubSpot

• Have a deep understanding of the sales development funnel and can optimize workflows from prospecting to lead handoff

• Have a history of working in fast-paced, high-growth startups or tech environments

• Are passionate about fostering a positive, high-energy team culture while driving consistent results

Benefits:

• Health, dental, and vision insurance

• Take what you need vacation policy

• Career growth opportunities within a fast-growing AI company