Amartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that connects to the growing digital economy through capital, investment, and payment services. By boosting the competitiveness of micro and small entrepreneurs, Amartha empowers women-led MSMEs, creates jobs, and fosters inclusive economic growth.
About The Team
The Head of Risk QA is responsible for establishing and leading an independent quality assurance function to ensure the effectiveness, consistency, and regulatory compliance of risk management practices across the organization. This role oversees the review and validation of credit, operational, fraud, and compliance risk processes, ensuring alignment with internal policies, external regulations, and industry best practices.
The role acts as a second/third line of defense, providing assurance to senior management and regulators that risk controls, underwriting standards, and decision frameworks are robust, consistently applied, and continuously improved. The Head of Risk QA also drives risk governance, audit readiness, and process standardization while partnering closely with Risk, Compliance, Internal Audit, and Business teams.
Responsibility
1. Risk Quality Assurance Framework
- Design and implement a comprehensive Risk QA framework covering credit, fraud, operational, and compliance risks
- Establish QA methodologies, sampling approaches, and review standards
- Ensure consistent application of risk policies across all business units
2. Independent Review and Testing
- Conduct periodic reviews of underwriting decisions, portfolio monitoring, collections strategies, and fraud controls
- Identify gaps, inconsistencies, and control weaknesses
- Provide actionable recommendations and track remediation
3. Governance & Regulatory Compliance
- Ensure alignment with regulatory expectations (e.g., OJK, Basel principles, internal audit standards)
- Support regulatory audits, internal audits, and compliance reviews
- Maintain strong documentation and audit trails
4. Reporting & Insights
- Develop QA dashboards and reporting for senior management and board-level committees
- Translate QA findings into risk insights, trends, and strategic recommendations
- Escalate critical issues and systemic risks
5. Stakeholder Management
- Collaborate with Risk, Credit, Compliance, Product, and Operations teams
- Challenge business decisions where risk standards are not met
- Act as a key advisor to senior leadership on risk quality and control effectiveness
6. Team Leadership and Capability Building
- Build and lead a high-performing Risk QA team
- Develop QA competencies, training programs, and career pathways
- Foster a strong risk culture and continuous improvement mindset
Requirements
- Bachelor’s or Master’s degree in Finance, Accounting, Economics, Risk Management, or related field
- 10–15+ years of experience in Risk Management, Audit, QA, or Compliance within financial services
- Strong exposure to credit risk, underwriting, fraud risk, or operational risk
- Experience in fintech or digital lending is highly preferred
Core Competencies
- Risk & Control Expertise: Deep understanding of risk frameworks, controls, and governance
- Quality Assurance & Audit Mindset: Strong experience in review, testing, and assurance processes
- Analytical & Data-Driven Thinking: Ability to interpret data, identify trends, and generate insights
- Strategic Thinking: Ability to translate QA findings into business and risk strategy improvements
- Leadership & Influence: Strong ability to lead teams and influence senior stakeholders
- Regulatory Knowledge: Familiar with local regulations (e.g., OJK) and global standards (e.g., Basel)
Technical Skills
- Strong knowledge of credit underwriting, risk scoring models, and portfolio analytics
- Experience with QA tools, data analytics platforms (SQL, Python, BI tools) is a plus
- Familiarity with audit methodologies and control testing frameworks
At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.
We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.
Skills Required
- Bachelor's or Master's degree in Finance, Accounting, Economics, Risk Management, or related field
- 10-15+ years of experience in Risk Management, Audit, QA, or Compliance within financial services
- Strong exposure to credit risk, underwriting, fraud risk, or operational risk
- Experience in fintech or digital lending
What We Do
We are a prosperity platform company to harmoniously build a strong economy from the grassroots in order to realize the grassroots communities of technology equity, inclusiveness and sustainability. We believe prosperity platform is the right solution to deliver high quality digital financial services and to bridge the gap that brings shared prosperity to the World. Amartha’s Team are highly compassionate people who are impatient to deliver their impacts to alleviate the sufferings of others. Working at Amartha means you are part of dynamic and compassionate team who make impact on daily basis. It means you sign up for a high-paced environment where everyone is taking part in achieving success and make other people happier. It also means you wake up every single day energized, and excited of what’s next to be done to help Indonesia and the world a more equitable and prosperous place to live for everyone. It means you feel special, as whatever you do with Amartha makes a dent in the universe, healing the world a day at a time. Working at Amartha means you are ready to help and alleviate each other, contribute your best with empathy and passion. As we go long miles, you need a team to achieve your success. Working at Amartha means you have made a conscious choice to embark on a journey to creating a less painful world. A journey that makes you feel good, that you have contributed to a meaningful work every single day. Join our impact mission! Check our career page now👉🏼 https://careers.amartha.com/
