Responsibilities
- As clients and the business develops processes, customer journeys and financial promotions as part of the go to market plans, you will work with key business stakeholders to ensure journeys and customer outcomes are robust and compliant with the relevant regulation as authorised consumer lenders and authorised payment institutions.
- Develop, implement, and maintain the company’s risk management frameworks in line with FCA regulations and business objectives.
- Identify, assess, and mitigate key risks, including credit, operational, financial, and reputational risks.
- Provide regular risk reporting to the board and ensure a robust risk culture throughout the organization.
- Design and maintain a comprehensive compliance program to meet FCA regulatory standards.
- Ensure regulatory returns are completed accurately and in a timely manner
- Monitor regulatory changes, assess their impact on the business, and ensure timely communication and implementation of required actions.
- Act as the primary point of contact with the FCA and other regulatory bodies.
- Conduct compliance reviews, ensuring timely remediation of findings.
- Ensure that any financial promotions are approved in accordance with FCA rules.
- Act as Company Secretary for board, ensuring corporate governance processes are followed.
- Serve as the MLRO where required, ensuring effective AML and counter-terrorism financing policies and procedures.
- Oversee transaction monitoring, reporting of suspicious activities, and ensure compliance with all AML requirements.
- Act as the nominated board owner for consumer duty in the origination (delivery supported by fellow Executive committee members)
- Act as advisor on all risk and compliance matters.
- Present risk and compliance updates to the board and external stakeholders as required.
- Ensure the integration of risk and compliance considerations into strategic decision-making.
- Build and Lead the risk and compliance team to ensure high performance and alignment with business objectives.
- Foster a collaborative and integrated approach to risk and compliance management within the business.
Skills and Attributes required
- Extensive experience in risk and compliance management within an FCA-regulated consumer lending firm and authorised payment institution.
- A detailed knowledge of FCA regulations, including CONC (Consumer Credit Sourcebook), SYSC (Senior Management Arrangements, Systems, and Controls) and AML regulations.
- A detailed knowledge of Payment Services Regulation and requirements of regulated payment providers.
- Strong communication and interpersonal skills and an ability to work with the business to create compliant and implementable solutions.
Experience and Qualifications
- Experience holding SMF16 and SMF17 roles or equivalent.
Equal Opportunity
- Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success
Top Skills
What We Do
Founded in 2015, Zeta is a provider of next-gen credit card processing platform. Zeta’s cloud-native and fully API-enabled stack offers a comprehensive range of capabilities, including processing, issuing, lending, core banking, fraud detection, and loyalty programs. With a strong focus on technology, Zeta has over 1700+ employees and contractors, with more than 70% dedicated to technology roles. Operating across the US, UK, Middle East, and Asia, Zeta has served a global customer base of 35+ clients who have issued over 15 million cards on Zeta's platform to date. Backed by prominent investors such as Softbank Vision Fund 2 and Mastercard, Zeta has raised $280 million, at a valuation of $1.5 billion.






