Head of Revenue Operations

Overview/Summary

The Revenue Operations Lead will serve as a strategic partner to the Chief Revenue Officer, playing a pivotal role in optimising and scaling our sales and marketing operations. This is a newly created position offering the opportunity to establish foundational processes and drive meaningful impact across the revenue organisation. The successful candidate will balance strategic thinking with operational excellence, serving as a trusted advisor to leadership while ensuring flawless execution of revenue initiatives.

Job Responsibilities

• Strategic Partnership: Work closely with the Chief Revenue Officer to develop and execute revenue growth strategies while providing data-driven insights and recommendations to senior leadership.
• Operational Excellence: Lead and optimise sales, marketing, and revenue operations by establishing scalable processes, reporting frameworks, and best practices that enhance efficiency and productivity.
• Business Cadence Management: Oversee core business rhythms such as sales forecasting, pipeline reviews, and quarterly business reviews to ensure alignment and accountability across teams.
• Analytics & Performance: Develop dashboards and performance metrics that provide actionable insights, identify improvement opportunities, and support strategic decision-making.
• Cross-Functional Collaboration: Partner effectively with finance, product, operations, and technology teams to deliver integrated revenue solutions and drive business outcomes.
• Stakeholder Engagement: Build trusted relationships across all levels of the organisation and foster a culture of collaboration, transparency, and data-driven decision-making.

Job Requirements

• 5+ years’ experience in revenue or sales operations, ideally within a vertical SaaS business.
• Proven ability to scale operations and establish effective business processes.
• Strong background in analytics, BI, and strategic planning.
• Proficient in CRM systems (HubSpot preferred) and marketing automation tools.
• Advanced in Excel and BI platforms for data-driven insights.
• Skilled in territory analysis and measurement.
• Experience supporting forecasting, pipeline, and performance management.
• Excellent communicator with strong stakeholder management and influencing skills.
• Detail-oriented, organised, and collaborative team player.
• Strategic, analytical, and adaptable, with a proactive, results-focused mindset.
• Experience in Trust and Company Services, PE-backed firms, and MBA qualification is an advantage.