Head of Revenue Operations

Conductor is a leading Website Optimization & Intelligence platform. Today’s top brands use Conductor to create and optimize digital experiences that get found organically in search engines and drive value for customers. The platform provides actionable SEO, content, and technical website intelligence paired with real-time website monitoring to help customers accelerate—and protect—digital growth.

Conductor is a mission-driven company with a commitment to innovation, customer success, and culture. For Conductor, success is improving the lives of all the people in our orbit—our customers, our customers' customers, our employee-owners, and our communities.

We are seeking a strategic and results-driven Head of Revenue Operations to lead and optimize our revenue-generating processes on a global scale. This role is critical in driving alignment across Sales, Marketing, Customer Success, and Finance, ensuring scalable growth and operational excellence. The ideal candidate will bring a blend of analytical rigor, operational expertise, and leadership to shape and execute our revenue strategy.

Key Responsibilities:

1. Strategic Leadership:

   • Develop and execute a comprehensive Revenue Operations strategy to drive predictable revenue growth.

   • Align revenue processes across global teams, ensuring consistency and scalability.

2. Operational Excellence:

   • Oversee the design, implementation, and management of end-to-end processes and systems for Sales, Marketing, and Customer Success teams.

   • Ensure data integrity and accuracy across CRM, marketing automation, and other revenue tools.

3. Analytics and Reporting:

   • Establish and maintain a robust analytics framework to track key performance metrics, including pipeline health, forecasting, and churn rates.

   • Deliver actionable insights to the leadership team, enabling data-driven decision-making.

4. Revenue Enablement:

   • Partner with Sales and Marketing leaders to optimize lead-to-revenue processes, including demand generation, lead scoring, and pipeline management.

   • Implement enablement programs to equip teams with tools, training, and best practices.

5. Cross-Functional Collaboration:

   • Act as a central point of coordination among Sales, Marketing, Customer Success, and Finance to ensure seamless communication and execution of revenue strategies.

   • Collaborate with Product teams to align on pricing strategies and product launches.

6. Technology Management:

   • Own the revenue tech stack, driving efficiency and adoption of tools like Salesforce, HubSpot, or other relevant platforms.

   • Evaluate and implement new technologies to enhance performance and scalability.

Qualifications and Skills:

• Bachelor’s degree in Business, Finance, or a related field (MBA preferred).

• 10+ years of experience in Revenue Operations, Sales Operations, or related roles within a SaaS or technology-driven environment.

• Proven track record of scaling revenue operations in a global, high-growth company.

• Expertise in CRM systems (e.g., Salesforce) and marketing automation tools.

• Strong analytical skills with experience in forecasting, pipeline management, and performance tracking.

• Exceptional leadership and communication skills, with the ability to influence cross-functional stakeholders.

• Deep understanding of SaaS metrics such as ARR, MRR, churn, CAC, and LTV.

• Proficiency in designing and implementing scalable processes and workflows.

• Strong project management skills, with the ability to balance strategic priorities with tactical execution.

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Compensation: Conductor maintains competitive, performance-based compensation programs. 

The NYC salary range for this role is currently $215,000 - $300,000.

Variable compensation: This role will be paid on an 80/20 split. 

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Conductor LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Bringing in diverse perspectives and challenging our assumptions is the clear key to growth; it drives innovation, creativity, faster problem-solving, and stronger decision making. All aspects of employment including the decision to hire, promote, train, discipline, or discharge, will be based on merit, competence, performance, and business needs. 

Conductor does not discriminate against any employee or applicant on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, or other characteristics protected by state or federal law or local ordinance.  In addition, it is the policy of Conductor to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.