Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionAre you ready to shape the future of payments in Latin America and beyond?
We’re seeking a strategic and experienced Head of Regional Payment Operations to lead our teams across Latin American corridors. You’ll play a key leadership role within our global Payment Operations group, directly managing senior function leads and indirectly overseeing over 20+ professionals.
This role is perfect for someone with deep knowledge of LATAM payment systems, and a passion for automation, compliance, and operational scalability. You’ll work alongside Product, Engineering, Treasury, and other critical stakeholders to ensure we deliver seamless payment services to customers across Europe and the world.
What You’ll Do:
- Build, lead and grow high-performing payment operations teams
- Ensure compliance and SLA excellence across multiple currencies and schemes
- Drive change through AI, automation, and process transformation
- Partner cross-functionally to scale our payments infrastructure
Required:
- 7+ years total in payments or ops leadership roles in a Global environment
- 5+ years managing leaders of teams
- Domain knowledge of Latam payment schemes
- Experience scaling ops orgs via automation and AI
- Strong compliance and risk management awareness
- Background in financial services (FinTech, PSPs, banks)
- Passion for operational efficiency and team development
- Excellent cross-functional stakeholder communication
- Excellent verbal and written English skills (additional language skills are a plus) with the ability to clearly articulate your thoughts.
- Must be able to travel internationally, up to 40%
Preferred:
- Product background or experience launching payment products
- AI/ML or automation tools experience in ops
- Technical understanding of APIs or system architecture
- Led international teams or expansion projects
Please apply by submitting your resume and cover letter in English. Applications in Portuguese will not be considered.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
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What We Do
We’re making a positive, irreversible change in the world of finance. Together.
People on every continent around the world are choosing Wise to help them live, travel and work internationally. We’re the fairest, easiest way to send money overseas.
Built by and for people who live global lives, we make sending money abroad up to 8 times cheaper than the bank. This is money without borders - instant, convenient, transparent and eventually free.
For our customers, using Wise is as simple as sending money from A to B, but behind our app and website is a complex engine of currencies and routes, that’s being designed, built and powered by our talented teams in cities around the world.
We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.
Why Work With Us
We are a mission-driven company, looking to change banking for the better. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, we’re building a new one. If you're looking for an autonomous work environment, where you'll face cool challenges, learn and grow, you'll like working at Wise
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Employees engage in a combination of remote and on-site work.
Here at Wise we have a hybrid working model – a mix of working from home and from the office. Wisers can also work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to!
