Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionAre you ready to shape the future of payments in Latin America, Middle East & Africa and beyond?
We’re seeking a strategic and experienced Head of Regional Payment Operations to lead our teams across Latin American and Middle East & African corridors. You’ll play a key leadership role within our global Payment Operations group, directly managing senior function leads and indirectly overseeing over 40+ professionals, across multiple locations.
This role is perfect for someone with deep knowledge of payment systems, and a passion for automation, compliance, and operational scalability. You’ll work alongside Product, Engineering, Banking, Treasury, and other critical stakeholders to ensure we deliver seamless payment services to customers across the world.
What You’ll Do:
• Build, lead and grow high-performing payment operations teams
• Ensure compliance and SLA excellence across multiple currencies and schemes
• Drive efficiency and scalability through AI, automation, and process transformation
• Partner cross-functionally to scale our payments infrastructure
QualificationsMust have
• 5+ years total in payments or ops leadership roles in a global environment
• Domain knowledge of payment schemes
• Experience scaling ops orgs via automation and AI
• Strong compliance and risk management awareness
• Background in financial services (FinTech, PSPs, banks)
• Excellent cross-functional stakeholder communication
Nice-to-Have
• Product background or experience launching payment products
• AI/ML or automation tools experience in ops
• Technical understanding of APIs or system architecture
• Led international teams or expansion projects
Additional InformationBenefits
- 🚀 RSU’s in a rapidly growing company
💪 An annual self-development budget
🩺 Health and dental allowance for you and your dependents - CarePlus (Master I)
💝 Company-paid: Life Insurance, and an EAP program
☀️ Paid time off: 30 days vacation + 3 “Me” days + 1 volunteer day, annually
🏝️ A paid 6-week sabbatical leave after four years
👶🏼 8-weeks of paid parental leave, after a year with us and child care assistance
🚌 Transportation vouchers
🍕 Meal (708 BRL per month) and food (1,166 BRL per month) vouchers
🏋️ TotalPass access to 3,500 gyms and studios throughout Brazil
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Skills Required
- 5+ years of experience in payments or operations leadership roles in a global environment
- Domain knowledge of payment schemes
- Experience scaling operations organizations through automation and AI
- Strong compliance and risk management awareness
- Background in financial services, fintech, payment service providers, or banks
- Excellent cross-functional stakeholder communication
- Product background or experience launching payment products
- Experience with AI, machine learning, or automation tools in operations
- Technical understanding of APIs or system architecture
- Experience leading international teams or expansion projects
What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
