Head of Regional Management Office, NSEA (Bangkok based)

Get to Know Our Team: 
The Regional Management Office (RMO) is a dynamic team that drives strategic initiatives, operational excellence, and alignment across Agoda’s regional markets. As part of the RMO, you will work closely with senior leadership, country directors, and cross-functional teams to implement impactful strategies, solve complex challenges, and unlock growth opportunities. Our team thrives on collaboration, innovation, and delivering results that contribute to Agoda’s success in the travel and e-commerce industry. 

The Opportunity: 
As an Associate Director, Regional Management Office (NSEA), you will lead the RMO for Thailand, Vietnam, Philippines, Indonesia, driving regional strategies and ensuring the successful execution of global initiatives. You will act as a key partner to the Regional VP, Country Directors, and Strategy Principal, providing strategic advice, analytical support, and operational leadership. 

This role requires a strong strategic mindset, exceptional analytical skills, and the ability to manage and motivate teams across multiple markets. You will be instrumental in shaping the region’s growth trajectory, optimizing operations, and fostering collaboration between local and global teams. The position is based in Bangkok and reports to the Regional Strategy Principal. 

In this Role, You’ll Get To: 

• Define and implement country strategies in collaboration with Country Directors and Regional VP. 

• Drive the local execution of global initiatives and innovations, ensuring alignment with regional goals. 

• Act as a key advisor to senior leadership, providing insights and recommendations to solve complex problems and identify new opportunities. 

• Lead project prioritization, planning, and execution across NSEA markets. 

• Set and monitor KPIs to ensure alignment with strategic business goals. 

• Develop tools and processes to enhance productivity and efficiency across the region. 

• Collaborate with cross-functional teams, including product, operations, and central teams, to ensure seamless implementation of initiatives. 

• Represent NSEA markets to internal teams, advocating for local needs while maintaining alignment with global strategies. 

• Manage and mentor a team of managers and analysts within the RMO. 

• Foster a culture of collaboration, innovation, and accountability across the region. 

• Support recruitment and resource allocation to optimize team performance and ROI. 

What You’ll Need to Succeed: 

• 8+ years of professional experience in operations, strategy, or project management. 

• Proven track record in leading teams and delivering results in a fast-paced environment. 

• Experience in e-commerce, technology, or travel industry preferred. 

• Management consulting experience is highly valued. 

• Strong analytical and problem-solving skills, with attention to detail. 

• Excellent communication and stakeholder management skills, with fluency in English. 

• Ability to interpret and action strategic business goals effectively. 

• Proficiency in SQL or other analytical tools is a plus. 

• Bachelor’s degree required; MBA from a well-known institution preferred. 

• Energetic and driven, with a professional “get it done” attitude. 

• Creative and innovative, adapting well to change and ambiguity. 

• Team player with strong collaboration skills and the ability to motivate others. 

Why Join Agoda? 
At Agoda, you’ll be part of a global team that’s redefining the travel industry. We offer a dynamic work environment, opportunities for growth, and the chance to make a real impact. As an Associate Director, Regional Management Office (NSEA), you’ll play a pivotal role in shaping the future of Agoda in one of the most exciting regions in the world. 

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