Head of Quality Engineering

It’s about wanting to see others succeed.  

Do you strive to lead by example and want to play an integral role in the strategic vision of our organization? Does diving into a 1,000-piece puzzle and placing all the pieces excite you? Do you want the autonomy to improve processes and find solutions? If so, the Head of Quality Engineering role could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Head of Quality Engineering, you will direct the strategic vision and mission of Quality Engineering, ensuring that both the QE and Frost organizational strategies are in alignment. In this role you will set overall department objectives and Key Performance Indicators. You will use your strong leadership skills and passion for people to manage and develop Test Automation and Quality Assurance teams. More than that, this role is about constant improvement and doing so with our signature all-win approach in mind.

What you’ll do:

• Define Quality Engineering strategy and manage initiative implementation to enable long-term department success and contribute to the modernization of Frost’s technological framework
• Monitor and report on QE activities, test results, leaked defects, root cause analysis to identify areas of improvement and suggest improvement through insights gained via analysis
• Manage and develop Test Automation and Quality Assurance teams to manage workflow, provide estimates to ensure timely completion of deliverables
• Collaborate with IT management and provide technical expertise to deliver actionable insights and set quality engineering strategies for multiple lines of business
• Leverage advanced communication to stakeholders and team member regarding manual test case coverage, automation improvements, and execution results
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Information Security, or equivalent experience
• 8+ years of experience in quality assurance, quality engineering, or automation engineering field
• Demonstrated experience managing a technical team
• Experience setting up onsite/offshore testing facility
• Experience with Agile and Waterfall project methodologies
• Experience with multiple testing tools such as Test Management tools like QTest, Project Management tools like Jira, API tools like Postman, Performance Testing like JMeter, Service and Data Virtualization knowledge and Knowledge of container technology
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applications

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.