Head of Quality Assurance – Outsourcing Operations
Location: Bangalore
(with travel to East, Southeast, and West Asia, global vendor sites, USA and LATAM)
Company: Pakka
Team: USA
Commercial
Industry: Sustainable Packaging / Food Service Ware / Manufacturing
Job Type: Full-Time
About
Us
At Pakka,
we are committed to delivering eco-friendly, compostable packaging
solutions that meet the highest standards of quality and sustainability.
As we scale our operations globally, we are looking for a Quality
Assurance Head to lead and elevate our QA systems across outsourced
manufacturing partners.
Your
Mission
As
the Head of Quality Assurance – Outsourcing Operations, you will be
responsible for designing and implementing a robust, multi-tiered quality
assurance system that ensures all sourced materials, manufacturing processes,
and final products, supporting global norms and methods.
Key
Responsibilities
- QA & QC for outsourcing
operations including global vendor sites.
- Develop and implement
a four-tiered QA system tailored to vendor operations.
- Lead product
launches using best-in-class project management and
the five-stage gate process.
- Reduce rework, waste, and
non-conformance through in-line QA checkpoints and process controls.
- Investigate and resolve quality
complaints with structured root cause analysis and preventive
actions.
- Collaborate cross-functionally
with procurement, logistics, production, and R&D teams.
- Ensure vendor qualification,
audits, and corrective actions are executed effectively.
- Maintain compliance
with international certifications and regulatory standards.
- Support technical
services for sales, marketing, and customer-facing teams.
What
You Bring
- Bachelor’s degree in Chemical
Engineering, Industrial Engineering, Food Technology, or related field
(Master’s in Quality Management or Operations preferred).
- 10+ years of progressive
experience in QA/QC, ideally in manufacturing, food packaging,
FMCG, or industrial sectors.
- Proven experience in building
or scaling QA systems in fast-growing environments.
- Strong background in supplier
quality assurance and project management.
- Experience working
in multinational or export-oriented environments, especially in the
Americas.
- Proficiency in statistical
tools, design of experiments, and quality documentation systems.
Why
Join Us?
- At Pakka, we believe in doing
business that’s good for people and the planet. Our global team is united
by a shared commitment to innovation, integrity, and impact
- Be a key leader in
a mission-driven company shaping the future of sustainable
packaging.
- Work with a global
team committed to innovation, quality, and environmental impact.
- Lead initiatives that directly
influence product excellence and customer satisfaction.
Ready
to raise the bar in quality assurance?
Apply
now and help Pakka deliver excellence—every time.
Skills Required
- Bachelor's degree in Chemical Engineering, Industrial Engineering, Food Technology, or a related field
- 10+ years of progressive experience in QA/QC, ideally in manufacturing, food packaging, FMCG, or industrial sectors
- Experience building or scaling quality assurance systems in fast-growing environments
- Strong background in supplier quality assurance and project management
- Experience working in multinational or export-oriented environments, especially in the Americas
- Proficiency in statistical tools, design of experiments, and quality documentation systems
- Master's degree in Quality Management or Operations
What We Do
Pakka Limited is an India-based sustainable packaging manufacturer headquartered in Ayodhya. It develops biodegradable and compostable food-packaging products, carry bags, serviceware, flexible packaging, and fibers made from agricultural residues. Operating across more than 45 countries with a U.S. presence, the company combines eco-friendly manufacturing and regenerative packaging solutions with a mission to reduce ecological footprints and support a cleaner future.
