Head of QA

At the end of this journey, you'll become a proud member of Hack The Box, with the ultimate mission to raise cyber resilience, so that every organization can stay ahead of tomorrow’s threats.🚀🔒💻 

As the Head of QA, you will be responsible for shaping and driving the overall Quality Assurance strategy for our B2B/B2C SaaS platforms (4 major product streams: Labs, Enterprise Platform, CTF, Academy) & architecture. You will lead and develop a growing team of manual and automation engineers, ensure the delivery of high-quality releases, and embed quality throughout the entire software development lifecycle. Your mission is to elevate our QA maturity, strengthen our testing frameworks, and ensure our customers experience a reliable, secure, and seamless product.

• Location: Athens, Greece
• Hybrid: 2 days in the office, 3 days remote, plus one month of work from anywhere
• Full-time role 

You will lead a team of 10 QA professionals (6 manual, 4 automation) and work closely with Engineering Managers, Product Managers, Architects, and infrastructure teams. You will act as the strategic quality partner across multiple cross-functional squads, ensuring alignment, clarity, and continuous improvement in quality processes.

• Build and execute the QA strategy and roadmap, covering manual testing, test automation, performance testing, and release readiness.
• Lead, mentor, and develop both manual and automation QA teams, driving ownership, consistency, and excellence.
• Oversee the design and execution of comprehensive test plans, test cases, and automated test pipelines for our SaaS platform.
• Ensure high-quality releases by collaborating with Engineering, Product, and DevOps to define acceptance criteria, quality gates, and release processes.
• Drive automation-first practices, expanding test coverage across backend, frontend, and API layers.
• Implement and monitor QA metrics (defect leakage, test coverage, cycle time, release quality, etc.), promoting data-driven decision-making.
• Improve and optimize QA processes, tools, and workflows to increase speed and reliability of testing.
• Act as the escalation point for quality issues and drive root cause analysis and prevention initiatives.
• Champion a culture of quality across the organization and ensure QA is embedded early in the product lifecycle.
• Build strong collaborative partnerships with Product and Engineering stakeholders, proactively aligning on quality expectations and resolving scope questions

• 7+ years of QA experience in a SaaS environment, with at least 4 years in a QA leadership/management role.
• Strong experience leading both manual and automation teams; ability to grow, coach, and upskill QA professionals.
• Hands-on expertise with test automation frameworks (preferably Playwright and Selenium).
• Solid understanding of modern software development practices—CI/CD, microservices, APIs, cloud environments, agile methodologies.
• Experience implementing QA strategies for both B2B and B2C SaaS products (high scale, security, reliability requirements).
• Proven ability to work cross-functionally with Engineering, Product, and DevOps to improve quality across the SDLC.
• Strong organizational and communication skills, with the ability to influence stakeholders and drive alignment.
• Experience with performance, security, and regression testing frameworks is a plus.
• Familiarity with cloud infrastructure (preferably AWS) is highly beneficial.
  

Hack The Box is the leading cybersecurity readiness and upskilling platform, trusted by enterprises, government organizations, and MSSPs to build cyber resilience at scale. Through AI-enhanced intelligence, gamified labs, live-fire simulations, and the power of one of the world’s largest cybersecurity communities, Hack The Box helps teams master offensive and defensive skills in real-world scenarios. Founded in 2017, Hack The Box has grown its global community of over 4 million members, helping organizations validate resilience, mitigate breach risk, and develop cyber talent. For more information, visit hackthebox.com 

Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.

🚨 News & Resources: 

• Get the most important updates on HTB’s latest year!
• We’re incredibly proud to share that our headquarters in the UK, along with our entities in Greece and the US, have been certified as a Great Place to Work for three consecutive years (2023 - 2025). 
• In addition, our Greek entity has been recognized among the Best Workplaces in Greece (4th, 2nd, 3rd) and Europe (7th, 10th, 73rd) during this period — a testament to our strong culture and commitment to creating an exceptional employee experience!

Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the “about us” section of our site, our career site, and Glassdoor.

At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values.