Head of PSP

Posted 20 Days Ago
Be an Early Applicant
Limassol, CYP
Hybrid
Senior level
Fintech • Software • Financial Services
The Role
The Head of PSP will define and execute payment strategy, manage PSP relationships, oversee onboarding, and optimize payment performance while ensuring compliance and collaboration with multiple internal teams.
Summary Generated by Built In

XS is a licensed and fast-growing multi-asset CFD broker. We are looking for a Head of PSP to join our team of experts in Cyprus, Limassol.

XS has received numerous awards, including "Best Multi-Asset Broker - LATAM" at the UF Awards LATAM 2024 in Mexico, "Safest Broker" at the Oman Summit Smart Vision 2024 in Oman, and "Global Broker of the Year" at the Traders Fair Awards 2023 in Vietnam.

At XS, we are committed to maintaining a positive, collaborative, and friendly work environment while building a solid team of high-level professionals. Join us in shaping the future of XS and unleash your potential in an environment that values diversity, growth, and excellence.

Responsibilities: 

  • Define and execute the overall PSP strategy aligned with business goals.
  • Identify new PSPs, markets, and payment opportunities.
  • Set and monitor PSP performance KPIs (approval rates, costs, uptime, success rates).
  • Lead, mentor, and manage the PSP team.
  • Own relationships with PSPs at a senior level.
  • Negotiate commercial terms, contracts, and SLAs.
  • Represent the company at PSP events, expos, and conferences.
  • Optimize PSP portfolio to improve performance and reduce risk.
  • Oversee the full onboarding lifecycle of new PSPs from start to go-live.
  • Ensure KYC, compliance, due diligence, and contracts are completed properly.
  • Coordinate with Tech team for smooth integrations.
  • Ensure proper testing, issue resolution, and launch readiness.
  • Act as escalation point for PSP-related issues.
  • Align internal teams (Tech, Product, Compliance, Finance, Risk).
  • Translate business needs into operational and technical actions.
  • Improve processes, automation, and scalability.
  • Monitor payment trends, regulations, and technologies.
  • Identify innovation opportunities and new solutions.
  • Provide insights to improve payment performance and strategy.

Requirements: 


  • Strong knowledge of payment methods, acquiring, and PSP ecosystems.
  • Experience managing PSP relationships and negotiations.
  • Understanding payment flows, integrations, and systems.
  • Analytical mindset with the ability to optimize payment performance and costs.
  • Knowledge of KYC, AML, and regulatory requirements.
  • Strong communication and stakeholder management skills.
  • Ability to work independently and lead initiatives.
  • Fluency in English is a must.
  • Experience in Forex, iGaming, Crypto, or fintech. 

Our Offer:

  • Work within a global and fast-growing organization.
  • Friendly, supportive, positive, and professional team of experts.
  • Multicultural and diverse environment.
  • One of the best global medical insurance companies, from day one (family members included).
  • Dental and optical Insurance.
  • Allowances for special celebrations. 
  • Annual leave: 21 days.
  • Corporate events.

If you have passion for PSP and are eager to contribute to a dynamic team, don't hesitate to apply today! We're excited to review your application.

XS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note: We wish to thank all applicants for their interest, however, due to the high number of applications, only shortlisted candidates will be contacted.

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The Company
159 Employees
Year Founded: 2010

What We Do

We believe that people are the X factor when running a successful business and only with them can we continue our journey to excellence. We hire the brightest minds and strive to empower them to innovate and give them freedom to lead the way while raising the bar within the financial services industry. The XS Group (XS.com) is a global multi-asset broker providing access to trade a wide range of financial products including Shares, Indices, Metals, Energy, Commodities, Currencies & Others. Established in Australia in 2010, XS.com has grown into a global market leader in the FinTech, financial services and online trading industry with multiple international offices and licenses in various jurisdictions around the globe including ASIC, CySEC, and the FSA. XS.com offers traders, institutional investors and brokers worldwide access to deep institutional liquidity and advanced trading technology, combined with an efficient user experience, high-quality relationship management and excellent customer support.

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