Head, Project Management Office (PMO)

        JOB SUMMARY

Responsible for establishing and leading a centralized enterprise-wide PMO to ensure disciplined planning, governance, and execution of strategic, regulatory, technology, and business transformation projects. The role ensures projects are delivered on time, within scope and budget, and aligned with the bank’s strategic objectives and regulatory requirements.

      SPECIFIC DUTIES & RESPONSIBILITES

1. Regular/Routine

·         Establish, lead, and continuously strengthen the bank’s enterprise Project Management Office.

·         Define and institutionalize project management standards, methodologies, tools, and templates across the bank.

·         Create robust governance frameworks including steering committees, escalation mechanisms, and decision rights.

·         Ensure consistent project prioritization and alignment with strategic objectives and capacity constraints.

·          Oversee the end-to-end management of the bank’s project portfolio, including strategic, regulatory, IT, digital, and process improvement initiatives.

·          Ensure effective planning, sequencing, and dependency management across programs and projects.

·         Monitor project health across timelines, costs, scope, quality, and risks.

·         Provide hands-on oversight and guidance to program managers and project managers.

·         Intervene in critical or at-risk projects to resolve issues, remove roadblocks, and drive recovery plans.  

·          Ensure effective vendor and partner management for outsourced or co-delivered projects.

·          Design and maintain enterprise-level dashboards and MIS for project status, risks, dependencies, and benefits realization.

·         Provide regular, high-quality reporting to senior management and the Executive Committees.

·         Track resource utilization, productivity, and project economics and ensure accurate documentation and audit-ready project records.

·         Act as a single point of accountability for cross-functional project coordination.

·         Introduce tools and technologies for project tracking, collaboration, and automation.

2. Special and other Duties

·         Perform other duties as assigned by the Head Strategy & Transformation

SPECIFICATIONS

Minimum Education:   A good first degree in any discipline. Relevant Masters’ degree will be an advantage.

Formal Training:         Project Management certifications (PMP, PRINCE2, PgMP) will be an added advantage.                                                 

Minimum Experience:         7–10 years of experience in banking, consulting, or financial services

Required Knowledge, Skills & Abilities:  

·         Strong people leadership and stakeholder management skills

·         High ownership, execution rigor, and problem-solving mindset

·         Deep expertise in project, program, and portfolio management

·         Strong understanding of banking operations, IT systems, and regulatory environment

·         Financial management, vendor governance, and benefits tracking.

·         Advanced reporting and presentation skills for senior leadership and Board-level.

·         On-time, on-budget delivery of the project portfolio.