Head, Programme Management Office

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To shape and set the overall direction and guidance for integrated project and programme management, change management, financial governance, stakeholder management, and other programme management components in the delivery of enterprise-wide programmes across the Standard Bank Group (SBG) for all Client Segments, Corporate Functions and Countries.

Minimum qualifications
Degree in Business Commerce / Project Management

Experience required
•    10 years or more deep understanding of relevant project management tools and approaches to manage complex, multi-disciplinary projects and the flexibility to influence diverse and dynamic teams to deliver balanced and integrated solutions.
•    Good understanding of People & Culture in order to effectively support the P&C stakeholders.
•    Ability to build an integrated stakeholder management plan / map to facilitate stakeholder relationships, leading to improved communications, increased stakeholder engagement and improved service delivery and productivity.
•    Contribute to key meetings related to relevant strategic initiatives, in order to remain updated on developments or risks; raise concerns with relevant parties and drive problem resolution, ensuring that programme or project metrics are achieved.
•    Contribute to the development of the strategic plan for the relevant business areas by providing a view on potential improvements in existing products, processes and services.
•    Coordinate delivery with resources outside of the function and build relationships with these teams to ensure that programme and project managers will have access to the right supporting resources to execute their projects effectively.
•    Develop financial strategies including forecasting capital, facilities and staff requirements; identify monetary resources and developing action plans for the effective and successful implementation of projects.
•    Develop the operational plans for the Programme Management Office as well as the operating model and required standards/best practices in alignment with the Standard Bank Group strategy.
•    Engage the relevant Committees, in collaboration with the Project Sponsors, to motivate for the required finance rollout of certain projects as well as provide monthly feedback on the progress of approved projects.
•    Integrate relevant programmes and projects in line with capacity plans for the Programme Office as well as drive efficiencies and balance priorities across the full portfolio to deliver a timely end product and service enabling Client Segments, Corporate Functions and Business Areas within the organisation to perform optimally.
•    Lead the team according to SBG's leadership principles and values, including managing the employee lifecycle from recruitment through to exit, performance management, training and development, discipline and grievance management, retention, reward and people administration to ensure a high-performance culture.
•    Manage foreseeable programme risks. by combining the most effective combination of project sponsor, project manager and project organisation to mitigate risk, and to drive efficient project and programme delivery.
•    Network and collaborate with an ecosystem of partners across functions and geographies, using an understanding of the organisation as a whole and managing a strong network of stakeholders, in order to ensure that for any new initiative, challenge
or opportunity the right people are identified and connected.
•    Plan and monitor the utilisation of resources across multiple portfolios ensuring that timelines, budgets and people (PCBP's, SME's, respective PMO's and all contractors/vendors internal and external) are managed appropriately.
•    Provide insights on the business impact of projects across the portfolio, by demonstrating an understanding of the link between strategic priorities and commercial performance requirements in the management of agreed deliverables; providing meaningful feedback and reporting to enable informed decision making.
•    Take accountability for the management of programme governance and integration across workstreams; influencing key stakeholders across functions and geographies to create alignment and achieve resolution of objectives, as agreed.
 

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Convincing People
• Directing People
• Embracing Change
• Making Decisions
• Meeting Timescales
• Producing Output
• Resolving Conflict
• Team Working
• Upholding Standards

Technical Competencies:

• Evaluating Risk Management Effectiveness
• Managerial Budgeting
• Project Definition
• Project Management (Project Mgmt)
• Project Reporting
• Risk Management
• Stakeholder Management