Head of Program Management

Reposted Yesterday
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Kleinmachnow, Brandenburg, DEU
In-Office
Senior level
eCommerce • Retail
The Role
The role involves leading eBay's regulatory programs, developing compliant solutions, collaborating cross-functionally, and ensuring operational efficiency.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

Join eBay’s Regulatory Initiative, where execution meets strategy! We lead the charge in developing, designing, and completing end-to-end customer solutions for significant new regulations impacting eBay and its sellers. Our distributed team works across various functions, including legal, tax, product, marketing, shipping, customer support, and government relations, to deliver solutions that balance regulation, customer needs, and business goals. In this role, you will own the delivery of a portfolio of high impact regulatory transformation programs from strategy to execution. By working closely with product, legal, communication, and operations teams, you will transform complex regulatory requirements into actionable programs, while ensuring a robust mitigation of risks for eBay and for our users.

What you will accomplish:
  • Lead a highly motivated international team of regulatory program managers responsible for delivering eBay’s regulatory response across 27 EU countries.

  • Own strategic regulatory programs within the European Union, ensuring effective  execution and minimal disruption to customers and eBay’s operations.

  • Build and implement scalable solutions in collaboration with cross-functional teams to meet evolving regulatory needs.

  • Provide strong cross-functional leadership, keeping collaborators informed and engaged to co-create efficient solutions.

  • Use data and market intelligence to build customer-centric solutions, optimizing impact and performance.

  • Support the Director EU Regulatory in strategy definition and implementation.

What you will bring:
  •  7 years of program/risk management leadership in corporate, tech, ecommerce, or consulting.

  • Demonstrated capability to manage extensive, complex, cross-functional initiatives from strategy through implementation under high ambiguity

  • Experience in making high stakes risk-based decisions under high uncertainty using established risk management and decision frameworks

  • Experience managing senior collaborators globally, with the ability to align diverse teams.

  • Proficiency in English; German is preferred but not required. Based in Berlin, Germany, with 10-20% travel encouraged.

#LI-SH1

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.


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Skills Required

  • Outstanding program management leadership in corporate, tech, ecommerce, or consulting; experience in customs and cross-border shipping is a plus.
  • Demonstrated capability to manage extensive, intricate, cross-functional initiatives from strategy through implementation
  • Experience managing senior collaborators globally, with the ability to align diverse teams
  • Strategic perspective with attention to detail in legal, business, and product requirements
  • Analytical approach to connect regulatory, operational, and customer perspectives for scalable solutions
  • Proficiency in English; German is preferred but not required

eBay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.

  • Healthcare Strength Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
  • Leave & Time Off Breadth A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
  • Equity Value & Accessibility Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.

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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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