Head of Product & Tech Operations

Reposted 3 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
270K-330K Annually
Expert/Leader
Mobile • Social Media
Match Group is the global dating app leader creating meaningful connections for people around the world.
The Role
Lead the integration of Product and Tech operations, improve the development lifecycle, drive strategic planning, and operationalize innovation using AI enablement.
Summary Generated by Built In
Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

About the Role
 
The Head of Product & Tech Operations is a high-impact leadership position designed to own and evolve the unified operating system of our Product and Technology organizations. Reporting directly to the Chief Product and Technology Officer (CPTO), you will be the primary architect of how we work, ensuring our teams are faster, clearer, and more effective at scale.
 
This role merges Product and Tech operations into a single, coherent organization. Your mission is to eliminate organizational noise and duplication, allowing our functional leaders to focus on long-term strategy and innovation while you ensure the engine of the company runs with world-class precision.
 
 

Responsibilities

  • Own the Product & Tech Operating System: Define, document, and continuously evolve the end-to-end Product Development Lifecycle (PDLC) and Software Development Lifecycle (SDLC) as a single, integrated system.
  • Drive Execution Rigor & Planning: Lead the annual and quarterly planning cycles, ensuring alignment across Product, Engineering, and Design. Force early visibility and resolution of misalignments between cross-functional teams before they impact delivery.
  • Lead Technical Program Management (TPM): Directly lead the TPM organization, overseeing the execution of complex, multi-team initiatives that are critical to the company’s success.
  • Operationalize Innovation: Create the framework that allows high-risk, long-term bets to coexist with immediate delivery pressure without diluting either.
  • AI Tooling Enablement: Drive the strategy for AI workforce enablement to ensure our teams are leveraging the latest technology to improve productivity. Own vendor management and the selection, implementation, and governance of the tooling stack used across the Product–Tech organization.

What We're Looking For

  • Proven Leadership: Extensive experience (typically 10+ years) in a senior leadership role within Product Operations, Engineering Operations, or Technical Program Management at a high-growth technology company.
  • Systems Thinking: A demonstrated ability to design complex organizational systems (PDLC/SDLC) that balance the need for discipline with the need for speed.
  • Strategic Execution: Experience leading large-scale annual and quarterly planning processes for organizations with hundreds of employees.
  • Change Management: Proven success in leading organizational transformations, merging teams, or redefining reporting structures and operating models.
  • Influence: Exceptional communication skills with the ability to partner effectively with C-suite executives and SVPs to drive alignment.
  • Forward-Thinking: Experience or a strong interest in AI workforce enablement and modernizing the developer/product manager experience through better tooling.

As a member of our team, you’ll enjoy:

401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.

Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.

Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)

Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.

Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.

ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.

At Hinge, our core values are…

Authenticity: We share, never hide, our words, actions and intentions.

Courage: We embrace lofty goals and tough challenges.

Empathy: We deeply consider the perspective of others.

Diversity inspires innovation

Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.

#Hinge

Skills Required

  • 10+ years in senior leadership role in Product Operations, Engineering Operations, or Technical Program Management
  • Proven leadership in leading large-scale annual and quarterly planning processes
  • Experience designing complex organizational systems (PDLC/SDLC)
  • Exceptional communication skills with C-suite executives
  • Strong interest in AI workforce enablement and modernizing developer experiences

Match Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Match Group and has not been reviewed or approved by Match Group.

  • Retirement Support Employer matching on retirement savings and access to an employee stock purchase program are highlighted as standout elements. Feedback suggests this creates strong long-term financial support as part of total rewards.
  • Parental & Family Support Fully paid parental leave, fertility and family-forming support, and childcare resources are emphasized across materials. Feedback suggests these benefits meaningfully support different family needs.
  • Leave & Time Off Breadth Generous PTO, numerous paid holidays, wellness and volunteer time, and other special leave options are consistently described. Feedback suggests the breadth of time-off options helps sustain work-life balance.

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The Company
Dallas, TX
1,400 Employees
Year Founded: 1995

What We Do

Match Group is home to some of the world’s most popular dating and social discovery apps, including Tinder, Hinge, Match, and more. Match Group’s mission is to spark meaningful connections for every single person worldwide. Our diverse portfolio of apps enables connections across a diverse range of ages, genders, backgrounds, and dating goals. Our services are available in over 40 languages to users all over the world.

Why Work With Us

Match Group is united by a mission to help people find meaningful connections and fight loneliness. We’re not just building products. We’re creating friendships, marriages, and families around the world. Our culture is fueled by purpose, creativity, and a passion for what we can build together.

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