Head of Product Management

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Remote
Expert/Leader
eCommerce • Fintech • Information Technology • Software
The Role
Lead product strategy and roadmap for cloud-native retail platforms (POS, AI/Computer Vision, loyalty, promotions). Manage ~20 product professionals, drive migrations, internationalization, compliance, and cross-functional alignment to grow ARR, adoption, and platform scalability.
Summary Generated by Built In

We're seeking a visionary Head of Product Management to lead the strategy and evolution of our holistic retail commerce portfolio, overseeing cloud-enabled ecosystems that deliver modern POS client technologies, AI-driven computer vision capabilities, connected commerce and enterprise-scale retail innovation.

This is a rare opportunity to own a business-critical product portfolio, influence global retail transformation, and build products used across multiple countries, industries, and retail formats.

The Opportunity

As Head of Product Management, you will define and execute the vision for our end-to-end retail application portfolio, including cloud-native retail platforms, encompassing:

  • Modern cloud and edge-based POS solutions

  • Computer Vision and AI-powered retail experiences

  • Global promotions, loyalty, and offer management capabilities

  • Classic product migration strategies

  • Internationalization, compliance, and fiscalization initiatives

     

You will lead a high-performing team of product leaders while partnering closely with Engineering, Architecture, Sales, and Executive Leadership to deliver transformative solutions for some of the world's most recognized retailers.

What You'll Own

Define the Future Product Vision

  • Set the strategic direction and multi-year roadmap for a portfolio supporting enterprise retailers globally.

  • Drive innovation across cloud platforms, POS solutions, AI capabilities, and emerging retail technologies.

  • Balance customer needs, market opportunities, and business priorities to maximize growth and customer value.

 

Drive Retail Innovation at Scale

  • Lead products supporting promotions, loyalty programs, digital offers, coupons, gift cards, and campaign orchestration.

  • Shape AI and Computer Vision capabilities for fraud detection, age verification, loss prevention, and item recognition.

  • Deliver seamless omnichannel experiences spanning physical stores and digital commerce environments.

     

Influence Global Business Outcomes

  • Partner with Sales and GTM teams to influence product strategy, packaging, pricing, and market positioning.

  • Translate market trends and customer feedback into actionable product investments.

  • Drive measurable outcomes including ARR growth, customer adoption, migration success, and platform performance.

     

Build and Inspire a World-Class Team

  • Lead, mentor, and develop a team of approximately 20 product professionals.

  • Foster a culture of innovation, accountability, customer obsession, and continuous improvement.

  • Attract and retain top product talent while creating clear growth paths for leaders and team members.

     

What Success Looks Like

You'll make a significant impact by:

  • Accelerating cloud revenue growth and platform adoption

  • Expanding relationships with tier-1 global retailers

  • Modernizing legacy customers onto next-generation solutions

  • Delivering highly available, scalable, enterprise-class retail platforms

  • Establishing Diebold Nixdorf as a recognized innovation leader in AI-enabled retail technology
     

Responsibilities
  • 10+ years of product management experience, including 5+ years leading enterprise SaaS or platform product organizations.

  • Deep understanding of modern retail technology, including POS, self-checkout, loyalty, promotions, payments, and enterprise integrations.

  • Experience defining and delivering large-scale cloud-based products with measurable commercial impact.

  • Strong leadership track record managing and developing large product organizations.

  • Ability to influence executives and align cross-functional teams around a shared product vision.

Preferred Experience

  • Experience supporting tier-1 retailers across Grocery, Fuel, Fashion, Specialty Retail, or Duty-Free industries.

  • Exposure to regulatory, fiscalization, or compliance-driven product environments.

  • Experience launching AI, Machine Learning, or Computer Vision solutions.

  • Success leading cloud transformation and legacy modernization initiatives.
     

Qualifications

Must‑have Qualifications

  • 10+ years product management experience with 5+ years leading product teams for enterprise SaaS/platform products.
  • Strong domain knowledge in retail checkout flows (incl. SCO), promotions, loyalty systems, payments, and enterprise integrations.
  • Technical acumen with cloud architecture, client deployment, integrations (payments, ERP), and ML/AI.
  • Proven leadership managing ~20 direct reports or similar org scale, and aligning cross‑functional executive stakeholders.
  • Demonstrated ability to ship complex, regulated, high‑throughput products with measurable business outcomes.


Preferred Qualifications

  • Experience with tier‑1 retailer deployments across Fuel, Grocery, Fashion, Duty Free industries.
  • Prior exposure to fisal/compliance projects.
  • Hands‑on experience launching computer vision or ML products.
  • Experience with hybrid cloud/on-prem product stacks and legacy migration strategies.
     

 

#LI-XR

#LI-Remote
 

About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation  The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations


Skills Required

  • 10+ years product management experience with 5+ years leading product teams for enterprise SaaS/platform products
  • Deep domain knowledge in retail checkout flows including self-checkout (SCO), promotions, loyalty systems, payments, and enterprise integrations
  • Technical acumen with cloud architecture, client deployment, integrations (payments, ERP), and ML/AI
  • Proven leadership managing ~20 direct reports or similar org scale and aligning cross-functional executive stakeholders
  • Demonstrated ability to ship complex, regulated, high-throughput products with measurable business outcomes
  • Ability to influence executives and align cross-functional teams around a shared product vision
  • Experience supporting tier-1 retailers across Grocery, Fuel, Fashion, Specialty Retail, or Duty-Free industries
  • Exposure to regulatory, fiscalization, or compliance-driven product environments
  • Hands-on experience launching computer vision or ML products
  • Experience with hybrid cloud/on-prem product stacks and legacy migration strategies

Diebold Nixdorf Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diebold Nixdorf and has not been reviewed or approved by Diebold Nixdorf.

  • Healthcare Strength Feedback suggests core coverage includes medical, dental, vision, HSA/FSA options and mental-health support as part of a comprehensive package. Life and disability insurance are also included.
  • Leave & Time Off Breadth Feedback suggests access to PTO, paid holidays, and sick time, along with parental/family leave. Adoption assistance is also noted among leave-related supports.
  • Wellbeing & Lifestyle Benefits Feedback suggests certain roles include practical perks like a company vehicle, alongside programs such as tuition reimbursement and employee assistance. Wellness initiatives and some flexible work options are part of the overall package.

Diebold Nixdorf Insights

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The Company
HQ: Hudson, OH
16,325 Employees

What We Do

Consumer behavior is changing rapidly; people are empowered, connected and expect an unprecedented level of service and convenience. Simultaneously, the financial and retail industries we operate in are converging as mobile, contactless tech, smart data and advanced analytics blur the lines. The world is “always on” – it’s a digital era that requires us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds. We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 22,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation

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