Head of Product Management, HR Digital

Posted 4 Days Ago
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New Brunswick, NJ, USA
In-Office
178K-307K Annually
Expert/Leader
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Lead global HR Digital product management to define strategy, operating model, and AI-enabled employee experiences across the lifecycle. Oversee portfolio prioritization, product delivery alignment, discovery practices, and value realization while building and coaching a global product team and embedding data, analytics, and responsible AI into scalable HR solutions.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Multi-Family Technology Product & Platform Management

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America

Job Description:

About HR Digital

HR Digital exists to amplify human potential by leveraging AI and technology as a force multiplier—creating new paths for employees and preparing the organization for what’s next.
Today, the competitive advantage belongs to organizations that can move faster, innovate continuously, and unlock the full capabilities of their workforce. HR Digital is the catalyst for this transformation, shifting HR from a traditional service function to a product‑centric, intelligence‑driven operating model that delivers measurable business outcomes with speed and agility.

Product Management is at the center of this shift—defining the experiences we create, the problems we solve, and the value we deliver to employees across the enterprise.

Role Overview

The Head of Product Management – HR Digital leads the global Product Management organization responsible for defining and shaping end‑to‑end HR digital experiences. This leader sets the strategy, standards, and operating model for how HR Digital identifies user needs, prioritizes investments, and develops digital solutions that simplify work, reduce friction, and enhance employee experience.

This leader oversees the full product lifecycle—from product strategy and experience design through roadmap, prioritization, and value realization. The role leads the product portfolio for moments such as My Joining, My Growth, My Benefits, My Performance, and other enterprise‑wide workforce experiences.

Operating within HR Digital’s product‑centric model, this leader partners closely with:

  • Product Delivery – to translate vision into execution
  • Data & Intelligence – to embed data, insights, and AI into products
  • JJT Technology partners – to align on platform strategy, architecture, and scalability

This role ensures that HR Digital products are intuitive, AI‑enabled, experience‑driven, and deliver meaningful business outcomes at enterprise scale.

Key Responsibilities

Product Strategy & Portfolio Leadership

  • Set the enterprise product strategy for HR Digital, grounded in user needs, AI enablement, and HR2030 priorities
  • Oversee a global portfolio of HR Digital products and experiences (e.g., My Joining, My Growth, My Pay, My Rewards)
  • Establish portfolio prioritization frameworks that balance value, speed, feasibility, and enterprise impact
  • Drive alignment across HR, Digital, and Technology on long‑term product vision and resourcing

Product Operating Model

  • Lead and evolve the HR Digital product management operating model (product squads, product owners, backlogs, ceremonies, governance, metrics)
  • Implement product practices such as outcomes‑based roadmapping, discovery sprints, user‑centric design, and hypothesis‑driven experimentation
  • Ensure consistent standards for product definitions, charters, user stories, and value measurement

Experience Ownership

  • Own the design of end‑to‑end HR experiences across the employee lifecycle, ensuring AI‑enabled, frictionless, intuitive journeys
  • Champion the voice of the user, bringing qualitative and quantitative insights into product decision‑making
  • Partner with Employee Listening to embed continuous feedback loops into the product lifecycle

AI‑Enabled Product Design

  • Drive the integration of AI and automation into product experiences, moving from assisted to predictive and intelligent workflows
  • Partner with Data & Intelligence to embed trusted data, analytics, and decision intelligence into product design
  • Ensure responsible AI practices and safeguard frameworks are adhered to across HR Digital products

Cross‑Functional Leadership

  • Partner with HR Centers of Excellence and HR Operations to ensure products reflect policy, process, and organizational strategy
  • Collaborate deeply with Product Delivery to ensure roadmap feasibility, sequencing, and value realization
  • Work closely with Technology (JJT) leaders on platform alignment, architecture, security, and scalability

Portfolio Governance & Value Realization

  • Define product success metrics, KPIs, and value frameworks aligned to business outcomes
  • Oversee portfolio‑level reporting, benefits realization, and continuous improvement cycles
  • Translate complex technical and strategic information into clear narratives for functional and business leaders

People Leadership

  • Lead, develop, and inspire a global team of product managers, experience owners, and product operations professionals
  • Build future‑ready capabilities in product thinking, AI fluency, user research, and strategic storytelling
  • Foster a culture of curiosity, empowerment, experimentation, and continuous learning

Capabilities

  • Product Leadership: Strong ability to craft product vision, strategy, and operating models at enterprise scale
  • Experience Design Expertise: Deep understanding of human‑centered design, user research, and journey mapping
  • AI Leadership: Shape and operationalize an AI-driven vision by converting strategy into scalable, technology-enabled results across HR.
  • Strategic Agility: Ability to balance long‑term strategy with day‑to‑day prioritization and product delivery needs
  • Cross‑Functional Influence: Skilled at aligning diverse stakeholders across HR, Technology, and the business
  • Outcome Orientation: Proven ability to define clear product success metrics and drive toward measurable outcomes
  • Change Leadership: Ability to lead teams and organizations through digital transformation
  • Communication & Storytelling: Strong capability to simplify complex information for executive audiences

Requirements

  • 12+ years of experience in digital product management, experience design, or platform strategy
  • 5+ years leading product managers or cross‑functional product teams
  • Previous experience owning a portfolio of digital products or enterprise‑level workforce experience solutions
  • Strong understanding of product operating models (Agile, Scrum, OKRs, product discovery)
  • Experience designing or delivering HR / workforce experiences preferred
  • Working knowledge of AI/ML concepts, data‑driven product design, and analytics integration
  • Proven experience partnering with technology teams to build scalable digital solutions
  • Bachelor’s degree required; advanced degree (MBA, M.S. Human‑Centered Design, or related field) preferred 

Required Skills:



Preferred Skills:

Business Alignment, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Industry Analysis, Leadership, Platform as a Service (PaaS), Product Knowledge, Software Development Management, Strategic Change, Succession Planning, Tactical Planning, Technical Credibility

The anticipated base pay range for this position is :

$178,000.00 - $307,050.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

Skills Required

  • 12+ years of experience in digital product management, experience design, or platform strategy
  • 5+ years leading product managers or cross-functional product teams
  • Previous experience owning a portfolio of digital products or enterprise-level workforce experience solutions
  • Strong understanding of product operating models (Agile, Scrum, OKRs, product discovery)
  • Working knowledge of AI/ML concepts, data-driven product design, and analytics integration
  • Proven experience partnering with technology teams to build scalable digital solutions
  • Bachelor's degree
  • Advanced degree (MBA, M.S. Human-Centered Design, or related field)
  • Experience designing or delivering HR / workforce experiences
  • Computer Programming
  • Platform as a Service (PaaS) experience

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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