Head of Product - Engagement

Users don’t just use products , they feel them. We need a leader who ties deep consumer instincts and UX excellence directly to business outcomes and P&L performance. Someone who builds experiences that hook, retain, and grow revenue, not just look good on a deck.

1) Shape the Consumer Experience

• Define and own the consumer experience roadmap.

• Uncover friction and opportunity through user research, data, and qualitative insight.

• Align UX choices with strategic business outcomes: activation, retention, monetisation, revenue growth.

2) Translate UX into Hard KPIs

• Set clear goals and success metrics tied to growth, engagement, and revenue.

• Drive decisions with a mix of behavioural data, user studies, and instinct.

• You don’t ship features. You ship results.

3) Product + P&L Partnership

• Co-own product areas with discernible revenue impact.

• Partner with Finance, Business, Marketing, Analytics to tie product decisions into
  unit economics and profitability.

4) Lead Cross-Functional Teams

• Inspire and develop Senior PMs & UX Designers

• Break down silos between design, engineering, and GTM functions.

• Instil a test-and-learn culture that moves fast without losing focus.

5) Bring Gaming / Social-First Instinct

• Approach experience design with engagement instincts honed in social, gaming, marketplace or similar consumer ecosystems.

• Translate micro-moments into habit loops that map to business durability.
   

Consumer product pedigree

• 8+ years building consumer software at high-growth tech companies — social, gaming, marketplaces, consumer apps.

• Demonstrated success launching products that moved metrics, not just shipped UX polish.

UX sensibility + data fluency

• You judge designs by impact. You articulate why an experience works — not just what it feels like.

• You balance qualitative nuance with quantitative rigor.

Business & P&L acumen

• Comfortable owning product economics: pricing, retention curves, funnel analysis.
  You speak the language of revenue without betraying UX integrity.

Leadership & execution

• Proven track record leading teams to outcomes, not output.

• You simplify complexity and make hard trade-offs confidently.

Communication

• Clear, structured, and direct. You influence without authority and drive alignment across stakeholders.

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. 

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Sounds good? Apply now for this position.

Equal Opportunities:

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.

We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to [email protected]. 

Visit our website to learn more about Diversity, Equity, & Inclusion at N26.