About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the role
As the Head of NPD, within the pivotal Product Development department, you will be focused on creative conceptualization of a product idea with the ability to bring a product to life on a page and inspire 360 teams in the activation plans. This role will oversee and manage the day-to-day developments and be the main supplier contact for their category. They will have the ability to delegate and coach along the way while keeping the team motivated and acting as timeline guardian for projects, managing upward when necessary. The role will naturally take on more complex developments and projects with high visibility so their ability to foresee potential future obstacles and work with their line manager to mitigate risk is important.
The Head of NPD will report to the NPD Director and will,
- Lead the team of Senior Managers to secure and maintain a reputation of category experts, knowing the category and competition inside and out.
- Fuel NPD calendar with innovative product conceptualization with a focus on Complexion and Colour.
- Work closely with Brand Marketing to develop strategic planning of 3 year rolling innovation calendar aligned with business goals, taking initiative to regularly present market trends and innovation.
- Work cross-functionally and internationally to drive ideas from conception to execution, segmenting customers and territories and developing the right product proposition.
- Complete project management of multiple CPAs (20+ projects) and people, to deliver key product launches from concept, throughout development to launch, assessing needs and mitigating risk at each stage through clear communication and action plan alignment cross functionally.
- Represent the product development team in all communications with marketing, sales, creative and often leadership team - ability to present / founder facing.
- Delivery of projects on time and within budget.
- Ability to story tell and collaborate creatively to define the innovation and product marketing hook with a customer and industry expert lens.
- Ability to influence and troubleshoot in high pressure situations.
- Skilled at efficient process management and implementation.
- Work with Procurement to identify the right suppliers for each project, ensuring innovation remains at the forefront.
- Regular interface with Supply Chain team to manage project logistics and flag issues appropriately when they arise.
- Attendance in weekly NPD meetings, presenting to founder with support of Director of NPD.
- Creative thinker to find solutions when projects fall off track.
- Travel required to meet suppliers, execute onsite formula approvals, trend research.
- Utilize knowledge of avg formula and packaging COGs and partner with procurement to negotiate best COG.
- Present innovations to senior Commercial teams during forecast briefings.
- Work with Pro-Artistry team to co-create ranges and manage approval process considering all feedback.
- Travel required to meet suppliers, execute onsite formula approvals, trend research.
Requirements
About you
- Extensive and proven experience of colour and complexion within beauty/luxury industry.
- Good understanding of global preferences, trends and tendencies.
- Ability to inspire, influence and galvanize the team.
- Ability to delegate, oversee and lead a project.
- Ability to identify process improvement opportunities and implement change.
- Experience collaborating with Makeup Artists and ability to influence decision balancing Art and Commerce.
- Analytical – using data to drive decisions. Creative vision, commercially minded.
- Strong interpersonal skills and inclusive management style.
- Self-motivated, eloquent and dedicated to the brand – a positive member of Team Tilbury.
- Excellent organisational and communication skills.
- Strong research skills.
- Experience with sales data and analysis.
- Adaptable and flexible team player.
- Have a passion for and knowledge of the beauty industry – brands, products, bloggers and influencers.
- Has a strong colour eye and knows how to give colour direction and create No 1 complexion ranges.
- Skills using Microsoft programmes such as Word, Excel and PowerPoint.
- Results orientated with an impeccable work ethic.
- Industry aware- innovator.
- Self-motivated and ambitious with a positive “can-do” attitude.
- Flexible, positive thinking.
Benefits
Why join us?
Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
We’re a hybrid model with flexibility, allowing you to work how best suits you
25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
Financial security and planning with our pension and life assurance for all
Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
Bring your furry friend to work with you on our allocated dog friendly days and spaces
And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Charlotte Tilbury and has not been reviewed or approved by Charlotte Tilbury.
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Parental & Family Support — Paid parental leave appears notably generous in eligible regions and roles. This element is frequently highlighted as a standout part of the package.
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Leave & Time Off Breadth — Paid holidays and substantial PTO are commonly available for many full-time roles. These allowances meaningfully contribute to overall value when scheduling permits.
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Wellbeing & Lifestyle Benefits — Product discounts, periodic gifting, and access to wellbeing resources such as an Employee Assistance Program are emphasized. Learning access and everyday perks like fitness partnerships or office snacks further enhance perceived value.
Charlotte Tilbury Insights
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What We Do
With over 27 MAGICAL years in the beauty industry, Charlotte Tilbury MBE - the world’s No1 makeup artist - launched her ICONIC beauty company in September 2013 to record-breaking results and critical acclaim. The success since has been truly phenomenal. The award-winning collection of magic makeup and skincare innovations is adored by supermodels, starlets, entrepreneurs & icons. It is one of the fastest growing beauty companies GLOBALLY, has won countless awards and has broken records across countries, channels and categories. We have SO many exciting opportunities for you to join the Dream Team in our beautiful Central London Head Office. At Charlotte Tilbury Beauty, we love what we do and strive to be the best. Dare to dream it, dare to believe it, dare to do it! Join our team of LIMITLESS THINKERS and RULE BREAKERS and help make beauty dreams come true ALL around the world! We can’t wait to hear from you!
