Design is a growth lever at Luxury Presence, not a support function. Our customers are some of the most discerning professionals in real estate, and the products they use every day need to earn their loyalty. This role exists because we're raising the bar.
We're looking for a Head of Product Design to define and build the design discipline at LP. You'll set the vision, establish the standards, and lead a talented team creating experiences that agents genuinely love. Your work will show up directly in retention metrics, weekly active users, and the reputation LP holds in its market.
This is not a steady-state role. We're at an inflection point as a product organization, with AI capabilities opening up new surface area and a customer base that's more engaged than ever. The person who takes this seat will shape what design means at LP for years to come. You must be AI-forward: not just adopting tools, but rethinking how great design gets made at speed.
What You'll OwnDesign Vision and Strategy
Define and publish a Product Design strategy within your first 90 days, then evangelize it company-wide
Establish design principles, standards, and a point of view that sets LP apart in the market
Champion the customer's perspective in every product decision, keeping agent needs at the center
Product Impact
Partner with Product and Engineering to drive meaningful improvements in platform engagement and WAUs
Own the quality bar for every customer-facing experience
Translate product strategy into design execution that moves the metrics that matter
Team and Org
Lead and develop the Product Design team, building an environment where great designers want to stay and grow
Hire and retain top-tier design talent as the team scales
Build a culture of feedback, craft, and accountability
AI-Driven Velocity
Integrate AI tools and workflows into the design practice to increase design velocity by 25% without compromising quality
Model AI-native ways of working and coach the team to adopt them
What We're Looking For
Experience
8+ years in product design, with at least 3 years in a Head of Design, Design Director, or equivalent leadership role
Proven track record leading design at a high-growth SaaS company, ideally at a similar scale or trajectory to LP
Experience building and scaling design teams, with demonstrated success retaining top talent
Portfolio of work that shows measurable business impact alongside exceptional craft
Leadership and Mindset
Systems thinker who connects design decisions to business outcomes like retention and revenue
Deep ownership mentality: you take responsibility for quality and outcomes, not just output
Cross-functional leader who can earn influence across Product, Engineering, and GTM
Operationally rigorous: you run a tight org with clear processes, feedback loops, and accountability
AI-forward: you actively use AI in your design practice and aren't waiting to be told to
Domain
Genuine curiosity about how real estate professionals work, what they need, and what earns their trust
Experience designing for complex, data-rich, or workflow-heavy products is a strong plus
Skills Required
- 8+ years in product design
- At least 3 years in a Head of Design, Design Director, or equivalent leadership role
- Proven track record leading design at a high-growth SaaS company
- Experience building and scaling design teams, with demonstrated success retaining top talent
- Portfolio showing measurable business impact alongside exceptional craft
- AI-forward: actively use AI in design practice and integrate AI tools/workflows
- Systems thinker who connects design decisions to business outcomes like retention and revenue
- Cross-functional leader who can earn influence across Product, Engineering, and GTM
- Operationally rigorous: run a tight org with clear processes, feedback loops, and accountability
- Proven experience at a similar company scale or trajectory to Luxury Presence
- Genuine curiosity about how real estate professionals work and what earns their trust
- Experience designing for complex, data-rich, or workflow-heavy products
What the Team is Saying
Luxury Presence Compensation & Benefits Highlights
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Healthcare Strength — Benefits include comprehensive medical plans with strong dental and vision coverage and mental‑health resources. The package also highlights fertility support and HSA options with employer contributions.
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Parental & Family Support — Generous parental and family leave are emphasized across company materials. Policies are positioned to support caregivers alongside broader wellbeing resources.
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Leave & Time Off Breadth — Time off includes flexible or unlimited PTO, paid holidays, and paid sick time. Company programming such as offsites complements the broader time‑off approach.
Luxury Presence Insights
What We Do
Luxury Presence is the leading growth platform for high-performing real estate agents, teams, and brokerages. The company provides agent-branded websites, advanced marketing tools, and AI CRM, the relationship engine powered by Presence AI that transforms an agent's sphere into a proactive source of new business. More than 18,000 real estate businesses rely on Luxury Presence to elevate their brand, attract clients, and grow their business, including 30%+ of the Wall Street Journal RealTrends top agents and teams. Founded in 2016 by CEO Malte Kramer, Luxury Presence has become the unified platform for modern agents, combining premium design, data-driven marketing, and intelligent AI systems that support every stage of the client relationship. Luxury Presence has raised $89M from notable investors including Bessemer Venture Partners, Switch Ventures, NextEquity, Toba Capital, Zillow Co-Founder Spencer Rascoff, real estate coach Tom Ferry, NBA Champion Dirk Nowitzki, and NFL Pro Larry Fitzgerald. The company has offices in Austin, Phoenix, Denver, and New York City.
Why Work With Us
At Luxury Presence, you join an exceptionally talented, low-ego team building the future of real estate. You’ll be pushed outside your comfort zone, gain career-defining experience, and have the freedom to experiment, innovate, and create meaningful impact—fast.
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Luxury Presence Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We design our work modalities around how each role functions best, with in-person, hybrid, and fully remote teams across the company.
