Head of Product and Operations

Job Posted 24 Days Ago Posted 24 Days Ago
Be an Early Applicant
Milpitas, CA
Expert/Leader
Artificial Intelligence • Machine Learning • Robotics
The Role
The Head of Product and Operations will lead customer programs and manage operational excellence by ensuring successful onboarding, translating business needs into actionable requirements, and driving programs from planning to execution while collaborating with customers and internal teams.
Summary Generated by Built In

We are seeking a proactive Head of Product and Operations to manage customer programs and drive operational excellence at RoboForce. This role focuses on seamless customer onboarding, translating business needs into actionable requirements, and ensuring successful program execution.

Responsibilities:

  • Serve as the primary contact for customers, ensuring their needs and goals are met.
  • Lead program planning and execution to deliver projects on time and within scope.
  • Collaborate with customers and internal teams to define and document clear requirements.
  • Translate customer insights into product opportunities and improvements.
  • Facilitate feedback loops between customers, engineering, and leadership.
  • Manage cross-functional relationships to coordinate resources and resolve roadblocks.

Qualifications:

  • 8+ years of experience in customer success, operations, or project/program management.
  • Proven ability to manage customer relationships and deliver impactful results.
  • Expertise in translating business needs into project requirements.
  • Exceptional organizational and communication skills with a history of cross-functional collaboration.
  • Require 5 days/week in-office collaboration.

Preferred Skills:

  • Experience in robotics, hardware, or technology-driven industries.
  • Hands-on experience in deploying robotics solutions.
  • Familiarity with solar energy projects or solar farm construction.
  • Proven ability to improve processes and scale operations.
  • Strong business acumen balancing customer and organizational goals.
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Milpitas, , California
14 Employees
On-site Workplace
Year Founded: 2023

What We Do

RoboForce, an AI-Robotics company, is building a first-of-its-kind Robotic Workforce System to take on the most tedious, force-demanding, and dangerous work humans don't have to do

Similar Jobs

San Francisco, CA, USA
505 Employees

ZS Logo ZS

Office Manager

Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Hybrid
San Diego, CA, USA
13000 Employees
99K-120K Annually

Square Logo Square

Web Strategy Lead

eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Remote
Hybrid
8 Locations
12000 Employees
123K-223K Annually
Irvine, CA, USA
1359 Employees

Similar Companies Hiring

HERE Technologies Thumbnail
Software • Logistics • Internet of Things • Information Technology • Computer Vision • Automotive • Artificial Intelligence
Amsterdam, NL
6000 Employees
True Anomaly Thumbnail
Software • Machine Learning • Hardware • Defense • Artificial Intelligence • Aerospace
Colorado Springs, CO
131 Employees
Caliola Engineering Thumbnail
Software • Machine Learning • Hardware • Defense • Data Privacy • App development • Aerospace
Colorado Springs, CO
53 Employees
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account