Head of Pricing and Analytics

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

We are looking for someone who can combine rigorous statistical analysis with strong business judgement and ownership to help us deliver and execute on pricing strategies across EMEA/APAC regions and enhance overall customer lifetime value. Reporting to the Global Head of Pricing, you will holistically lead EMEA and APAC pricing team, and so will be responsible for leading the testing, monitoring, and implementation of Remitly's prices across these regions. As part of this, you will be responsible for building and maintaining performance metrics dashboards leading deep dives into corridor performance, and help develop future pricing strategies.

Within this role, you'll be partnering closely with the Business Analytics, Business Management, Pricing product and Finance stakeholders based in Europe and Seattle.

You'll be responsible for deep diving into customer behaviour across different customer segments to understand the interaction between and impact of our pricing and subsequently partner with Business Managers to create pricing/packaging hypotheses, set up and analyse the test reads. This a management role, with three direct reports currently. Because the decisions made by this role directly affect the prices we are giving customers, the ideal candidate is extremely responsive and demonstrates a high degree of ownership.

This role is based in our London office is a hybrid position (50% onsite).

You Will:

• Proactively think about customer behaviour challenges and coming up with pricing/promo hypotheses to solve for them
• Partner with other members of the team to build pricing strategies and analyse customer behaviour across our European and APAC regions
• Be a thought leader for pricing choices and merchandising throughout Remitly, partnering with Business Management, Marketing, Finance, and Product to build the strategies and products that power our pricing engine.
• Conduct profitability analysis of our pricing strategies and critically assess price optimisation opportunities
• Provide insightful statistical and econometric analyses that extract value from complex datasets and achieve targeted outcomes
• Build tools to automate and optimise aspects of Remitly's pricing to improve efficiency
• Your work will impact our customer-facing product and dictate the prices customers receive on transactions every day. Your decisions will have a significant impact on Remitly's bottom line. As a strong business thinker, you will also provide analytical expertise and judgement to other teams throughout the organisation.
• Lead pricing metrics reviews for the International business

You Have:

• Degree in Economics, Econometrics, Finance, Statistics, Maths, or a related discipline that blends quantitative and qualitative analysis. Bachelor's degree required, graduate degree preferred.
• Familiarity building dashboards (we use Tableau and Periscope), expert experience with Excel (can perform complex functions) , SQL and comfortable using Python and/or R (experience with one or the other required) for analysis.
• Excellent candidates will have a diverse set of skills ranging from general analytics to statistics and programming, with a strong business intuition and judgement.
• Direct experience subject matter expertise with Pricing, Predictive analytics and modeling, or Remittances are a plus.
• Excellent problem solver, who comes to rigorous and defensible solutions to complex and open-ended problems.
• Highly customer centric, with a strong desire to proactively learn about different customer behaviours and use this learning to create optimised and sustainable pricing strategies.

Our Benefits:

• Paid Vacation Days
• Health insurance
• Commuter benefit
• Employee Stock Purchase Plan (ESPP)
• Mental Health & Family Forming Benefits
• Continuing education and corridor travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.