Head of Platform

Posted 9 Days Ago
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London, Greater London, England, GBR
Hybrid
Expert/Leader
AdTech • Marketing Tech
The Role
Leads the platform engineering function, owning strategy, internal developer platforms, self-service tooling, CI/CD, infrastructure, observability, reliability, and data operations. Builds and mentors platform and data operations teams while remaining hands-on with coding, design reviews, and prototyping. Establishes reliable data pipelines, security and cost controls, developer experience metrics, incident practices, and technical roadmaps aligned with business goals.
Summary Generated by Built In
We're looking for a Head of Platform to lead how UNiDAYS engineers build, ship and run software and data. You'll treat the platform as a product whose customers are our engineers. That means building self-service tools, pipelines and guardrails so teams can move quickly and safely without having to raise a ticket.
This is a hands-on leadership role. You'll set the platform strategy and grow the team, but you'll also write code, review designs and prototype tooling. A key part of the role is growing our data operations capability, so that data pipelines are as reliable, observable and self-serve as the rest of the platform.
Experience required
  • Led and managed multiple engineering teams, ideally including platform, infrastructure, DevOps or data engineering teams.
  • A proven track record of building internal developer platforms or self-service tooling that engineers actually adopted.
  • Hands-on experience with infrastructure-as-code (e.g. Terraform), containers and Kubernetes, CI/CD, and cloud-native environments (AWS).
  • Experience building and running production data pipelines and the tooling around them (e.g. Airflow, dbt, a cloud data warehouse).
  • Strong coding skills (e.g. Python, Go or TypeScript) and a desire to stay hands-on.
  • Shown the ability to set technical direction and turn business goals into a platform roadmap.
  • Excellent communication, collaboration and stakeholder management skills, and able to win adoption through influence rather than mandate.
Bonus Points:
  • Experience with multi-cloud environments (AWS and GCP).
  • Experience with DataOps practices such as data contracts, data quality frameworks and lineage.
  • Experience with observability tooling (metrics, logs, tracing) at scale
  • Experience with FinOps and cloud cost optimisation.
  • Experience using AI/LLM tooling to speed up engineering workflows.

CAREER FRAMEWORK: Expected mastery levels
This role sits at Head of Engineering level on the UNiDAYS Software Engineering Career Framework (people manager track).
  • Engineering Core: Influence
  • Engineering Craft: Influence
  • Quality: Evangelise
  • Systems Engineering: Evangelise
  • Engineering Strategy: Evangelise
  • People Management: Evangelise

Job responsibilities
  • Define and own the platform strategy and roadmap, treating the platform as an internal product with engineers as its customers.
  • Build self-service "golden paths" (service templates, CI/CD pipelines, environment provisioning and infrastructure-as-code modules) that engineers can pick up and use without help.
  • Grow our data ops capability: reliable, observable and well-tested data pipelines across orchestration, transformation and the warehouse (e.g. Airflow, dbt, Redshift), with self-service ways for engineers to publish and use data.
  • Build data quality, lineage and monitoring into the pipelines rather than bolting them on afterwards.
  • Own observability, reliability and incident practice across the platform, including SLOs, alerting, runbooks and blameless post-incident learning.
  • Improve developer experience and measure it. Track outcomes such as lead time, deployment frequency, change failure rate and platform adoption, and act on what you find.
  • Embed security, compliance and cloud cost awareness into the platform by default, so the right thing is also the easy thing.
  • Stay technically engaged: contribute code, take part in design and code reviews, and prototype new tooling, while keeping a focus on leadership and delegation.
  • Build, structure and mentor the platform and data ops teams, and help team members grow their technical and leadership capabilities.
  • Champion clear communication between platform, product engineering, data and security, and make sure the platform is shaped by what teams actually need.
  • Stay up to date on platform engineering, DevOps and DataOps practices, including AI-assisted tooling, and keep looking for ways to raise the productivity of the whole engineering function.

We Offer:
  • The chance to shape how every engineer at UNiDAYS builds, ships and runs software and data.
  • A collaborative and supportive work environment that fosters innovation.
  • A competitive salary and benefits package.
  • A chance to make a significant contribution to a growing team and to build a platform function with real ownership.

Benefits
This is your opportunity to Join the world’s largest student verification network and help shape the future of how brands connect with the next generation. We engage a community of 23M+ verified students and graduates across 115 markets, making us a truly global platform. Our brand is a powerhouse in the UK, and we’re rapidly accelerating our presence worldwide—especially in the US, Germany, India, France, Canada, and Australia.
We partner with 850+ of the world’s biggest brands, bringing their products and services to the hearts and minds of tomorrow’s professionals—driving engagement, building affinity, and delivering real results.
We offer a fast-paced, fun, and social working environment where you can truly make an impact. We believe work should enhance and complement your life, which is why we provide a hybrid working model. You will work together in person a minimum of 2 days per week and work from home for up to 3 days a week. 
We work hard at UNiDAYS, and we believe in fair compensation for that hard work. That’s why we’re proud to offer all employees full access to our comprehensive benefits package.
Our perks include:
25 days holiday per year increasing with length of service, plus bank holidays
Competitive salaries
4pm finishes every Friday
Company pension scheme
Private health insurance (BUPA)
Dental Insurance (BUPA)
Income protection policy
Life assurance policy
Employee Assistance Program
Enhanced parental leave pay
Regular team building activities
£150 pounds towards your home office set up
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Skills Required

  • Experience leading and managing multiple engineering teams, ideally including platform, infrastructure, DevOps, or data engineering teams
  • Experience building internal developer platforms or self-service tooling adopted by engineers
  • Hands-on experience with infrastructure as code, such as Terraform
  • Experience with containers and Kubernetes
  • Experience with CI/CD and cloud-native environments, particularly AWS
  • Experience building and running production data pipelines and related tooling, such as Airflow, dbt, and cloud data warehouses
  • Strong coding skills in Python, Go, or TypeScript
  • Ability to set technical direction and translate business goals into a platform roadmap
  • Excellent communication, collaboration, and stakeholder management skills
  • Experience with multi-cloud environments, including AWS and GCP
  • Experience with DataOps practices, including data contracts, data quality frameworks, and lineage
  • Experience with observability tooling for metrics, logs, and tracing at scale
  • Experience with FinOps and cloud cost optimization
  • Experience using AI or LLM tooling to improve engineering workflows
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The Company
HQ: Nottingham
303 Employees
Year Founded: 2011

What We Do

UNiDAYS is the world’s largest Student Affinity Network. With over 29 million verified members across 115 markets, we take 800 of the biggest brands into the hearts and minds of tomorrow’s professionals. UNiDAYS supports, enables and inspires young people to be their best selves, powering next-gen learning, earning and retail experiences. Co-founded by Josh Rathour and CEO, Jon Hawley, UNiDAYS has an awesome team of over 250 talented disruptors, innovators and entrepreneurs working from both their homes and our company campuses in Nottingham (our HQ), London, New York and Sydney. UNiDAYS works with all the top brands including Apple, Amazon, Samsung, Nike, adidas, Microsoft, JD Sports, Forever 21, H&M, SHEIN, M&S, Disney and ASOS. Our student and graduate members have spent more than $5bn through the network since 2018. At UNiDAYS you will be supported and nurtured to become the best version of yourself. We are growing rapidly and need talented individuals with passion, initiative, drive and determination. We are always looking for great people. If you fit the bill, we’d love to hear from you.

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