Head of Personalisation

Sorry, this job was removed at 12:16 p.m. (CST) on Tuesday, Jun 03, 2025
Be an Early Applicant
Douglas, Isle of Man
In-Office
Financial Services
The Role
Company Description

Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services   offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.

Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, Mauritius and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

This role leads overall strategic and tactical guidance for driving various processes, framework, learning, and best practices for overall platform enablement efforts. Develops partnerships across all business units and countries and works closely with leadership teams and other partners to ensure alignment on common practices to drive capability build of NBA and campaigns.

Qualifications

Minimum Qualification: 

  • First Degree in Business Commerce
  • Post Graduate Diploma in Business Commerce

Experience Required :

  • 3 - 4 years
  • Experience integrating initiatives across projects and target audiences to exploit
    economies of scale, shared learning and optimal resource utilisation. Able to use
    established networks inside and outside the organisation deliver shared outcomes.
  • 5 - 7 years 
  • Stakeholder Management, Understanding of Banking products & services,
    Understanding of NBA conversation portal and campaigns; Understanding of Data &
    Analytics within the ecosystem.

Key Outputs :

  • Accountable to articulate and implement a plan and communication to operationalise the strategy in response to shifts in the markets and client expectations
  • Builds and maintain strong working relationships with key stakeholders and colleagues
  • Supports the bankers and leadership team in executing effective management disciplines and establishing a sales coaching program
  • Leads the creation and deployment of appropriate training, content/sales messaging, processes, practices, and tools to support the frontline
  • Supports with the on-going creation of new personalisation use cases for NBA and campaigns

Additional Information

Behavioural Competencies:

  • Articulating Information
  • Team Working
  • Producing Output
  • Pursuing Goals
  • Directing People
  • Taking Action
  • Documenting Facts
  • Making Decisions
  • Managing Tasks
  • Establishing Rapport
  • Embracing Change
  • Interacting with People

Technical Competencies:

  • Query Resolution
  • Written Communication
  • Business Administration Skills
  • Programme Management
  • Stakeholder Management
  • Application Knowledge for Support

#SBO

Similar Jobs

Hybrid
Douglas, Isle of Man, IMN
1529 Employees
In-Office
Douglas, Isle of Man, IMN
243 Employees

Thales Logo Thales

Administration Assistant

Artificial Intelligence • Big Data • Information Technology • Security • Software
In-Office
Douglas, Isle of Man, IMN
63258 Employees
73K-73K Annually

Thales Logo Thales

Logistics & Warehousing Employee

Artificial Intelligence • Big Data • Information Technology • Security • Software
In-Office
Douglas, Isle of Man, IMN
63258 Employees
68K-68K Annually
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Johannesburg
63,856 Employees
Year Founded: 1862

What We Do

As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

Similar Companies Hiring

Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees
Rain Thumbnail
Web3 • Payments • Infrastructure as a Service (IaaS) • Fintech • Financial Services • Cryptocurrency • Blockchain
New York, NY
80 Employees
Granted Thumbnail
Mobile • Insurance • Healthtech • Financial Services • Artificial Intelligence
New York, New York
23 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account