Head of People Services Tech Solutions

Job title: Head of People Services Tech Solutions

• Location: Hyderabad

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? 

Sanofi ‘Hubs’ are where our key strategic business operations are hosted providing centralized services across Global Medical, Finance, People, Procurement, Digital, R&D and more.

Our Ambition: deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives.

Head of People Services Tech Solutions, will provide strong leadership for the People Tech Solutions team, fostering a collaborative and innovative work environment.

Main responsibilities:

• Align People Tech solutions initiatives with overall business goals and objectives

• Lead a team and be responsible for driving transformation, harmonization of People & Culture solutions (e.g. Workday, iLearn, Service now)

• Stay abreast of industry trends and emerging technologies to drive continuous improvement.

Technology & Systems

• Ensure Harmonization and Integration Support around usage of I-Learn, Workday and potentially other People & Culture solutions (e.g. harmonization of field usage across countries, clean-up of ServiceNow, knowledge articles etc.)

• Collaborate with cross-functional teams to ensure seamless integrations with other business systems

• Oversee system testing, and deployment activities where required.

Optimization and Maintenance

• Proactively identify opportunities for system optimization and efficiency improvements

• Partner with Digital team to ensure they are monitoring systems' performance, troubleshoot issues, and coordinate with vendors for support.

• Conduct regular audits to ensure data accuracy and system integrity.

User Training and Support

• Partner closely with the People Services Connect To Resolve teams to provide ongoing support to employees and managers, addressing queries and ensuring a positive user experience. Jointly monitoring KPIs, reviewing process improvement actions and plans, liaising with the People & Culture and People Services owners of the respective products as well as the Digital partners.

• Develop a comprehensive “one stop shop” support for ExCom and Executive level queries, requests around organization changes, Workday transactions, improving turnaround time and end-to-end experience.

Security and Compliance

• Ensure compliance with data protection and privacy regulations for all supported solutions

• In accordance with the rules that the data privacy office and data governance leadership implement and enforce security measures to safeguard People & Culture data across all solutions including Workday.

Experience:

• Leadership experience in Digital and People Services across regions and/or leading transformation projects, including change management.

• Deep knowledge of HR Technology systems & tools including Workday.

Technical skills: Experience with XLS & Project management is essential.

Soft skills: 

• Strong problem-solving conflict management and self-organization skills.

• Ability to shape culture, motivate a group of people to work towards a common set of goals aligned with the overall business objectives. 

• Excellent communicator with an ability to engage with different levels of stakeholders within Sanofi and externally ensuring an impactful communication

• Ability to facilitate and steer difficult conversations to sustainable outcomes and move to action.

Education: Graduate or Master’s degree in business administration or similar.

Languages: Oral and written fluency in English is required.

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
 

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!