foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionYOUR MISSION
Pandora is looking for a Head of Workforce Planning to lead our integrated workforce-planning process end-to-end, ensuring that People plans and Finance forecasts translate into one consistent, decision-ready view across the Anaplan WFP and P&L modules. As a key member of the People Leadership team, you will enjoy high-profile exposure to Senior Leadership and Pandora C-Level executives—including the CEO and CFO—serving as a trusted strategic partner on critical talent and financial decisions. Over the next 12–18 months, you will build the governance, standards, and team that make Pandora's workforce plan the trusted single source of truth connecting People and Finance.
THE JOURNEY
Own the integrated workforce-planning calendar, governance, and delivery across annual budgeting, regular forecasting, and multi-year planning cycles.
Drive headcount, capacity, capability, and personnel-cost strategy across a massive operational footprint (>5,000 headcount and >€200M PEX) spanning 15+ markets in Europe and APAC, supporting iconic powerhouses like Foodpanda, Yemeksepeti, and Foodora.
Act as the primary strategic link between People and Finance, unifying workforce assumptions, planning definitions, ownership models, deadlines, and approval workflows.
Own the business process for the Anaplan WFP module and ensure full alignment with the Anaplan P&L module—reconciling headcount, personnel costs, allocations, and phasing seamlessly.
Define and maintain global planning standards for positions, vacancies, hires, exits, compensation assumptions, employer costs, restructuring impacts, transfers, and recharges.
Lead monthly actuals-versus-plan reviews, pinpointing material variances, root causes, and corrective action plans alongside Finance, People Partners, and business unit heads.
Develop actionable workforce scenarios covering growth, productivity, restructuring, cost targets, and capability gaps to provide senior executives with clear guidance on risks and trade-offs.
Team Leadership & Data Governance: Build, develop, and mentor a growing Workforce Planning team while establishing robust controls for data quality, access, version management,
WHAT YOU WILL BRING TO THE RIDE
+7 years of relevant experience in workforce planning, HR controlling, FP&A, people analytics, financial planning or a related discipline, including demonstrated experience leading a planning process and coordinating or managing a team in a matrix environment.
Strong understanding of headcount management, organisational structures, personnel-cost planning, budgeting, forecasting and P&L mechanics.
Hands-on Anaplan (or comparable Systems) experience, ideally across workforce-planning and financial-planning modules, including model navigation, planning cycles, inputs/outputs, scenario management and reconciliation.
Ability to connect HR events and organisational decisions to their financial impact and explain that impact to both People and Finance audiences.
Strong analytical judgement and confidence working with large, complex and sensitive datasets, with proven stakeholder-management skills and the confidence to challenge assumptions and drive decisions without relying solely on formal authority.
High accuracy, integrity and discretion when handling employee, compensation and organisational data; professional proficiency in English.
Nice to have: experience with Workday, SAP SuccessFactors, Oracle HCM or a comparable HRIS; experience with Power BI, Tableau, SQL or comparable tools; experience supporting reorganisations, restructuring or operating-model changes; experience in a multi-country, shared-service or geographically distributed organisation.
Skills Required
- 7+ years of relevant experience in workforce planning, HR controlling, FP&A, people analytics, financial planning, or a related discipline
- Experience leading a planning process and coordinating or managing a team in a matrix environment
- Strong understanding of headcount management, organizational structures, personnel-cost planning, budgeting, forecasting, and P&L mechanics
- Hands-on Anaplan or comparable systems experience across workforce-planning and financial-planning modules
- Ability to connect HR events and organizational decisions to financial impact and communicate that impact to People and Finance audiences
- Strong analytical judgment and experience working with large, complex, and sensitive datasets
- Proven stakeholder-management skills and ability to challenge assumptions and drive decisions without formal authority
- High accuracy, integrity, and discretion when handling employee, compensation, and organizational data
- Professional proficiency in English
- Experience with Workday, SAP SuccessFactors, Oracle HCM, or comparable HRIS
- Experience with Power BI, Tableau, SQL, or comparable tools
- Experience supporting reorganizations, restructuring, or operating-model changes
- Experience in a multi-country, shared-service, or geographically distributed organization
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
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