Head of Payments

Reposted 20 Hours Ago
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London, Greater London, England, GBR
In-Office
Senior level
Fintech • Payments • Financial Services
We’re Teya - proud to serve small, local businesses with the financial tools they need to manage, grow, and thrive.
The Role
The Head of Payments will lead the payment product strategy, manage product teams, optimize processes, and ensure compliance while expanding payment methods.
Summary Generated by Built In

Hello. We’re Teya.

Teya was founded on a simple belief: local businesses deserve better.

They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business.

Teya exists to change that.

We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work.

We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand.

If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you

Your Mission

As the Head of Payments at Teya, you will take the lead in shaping and executing our payment product strategy. You’ll drive the development of our acquiring, transaction processing, and payment infrastructure, ensuring we provide seamless, cost-efficient, and compliant payment solutions across multiple markets. Working closely with cross-functional teams, including Engineering, Operations, and Risk, you’ll ensure our payment capabilities scale and meet the needs of our merchants.

On a regular day as Head of Payments, you will:

  • Payment Strategy Ownership: Lead and execute the payment product strategy, aligning with Teya’s broader business objectives and market expansion plans to ensure sustainable growth.

  • Team Leadership: Manage a team of Product Managers, setting clear priorities, defining roadmaps, and driving execution to scale payment capabilities across markets.

  • Payment Process Optimization: Develop and optimize payment processing, acquiring, and settlement flows to improve efficiency, reduce costs, and elevate the merchant experience.

  • Partnership Management: Oversee key relationships with card networks (Visa, Mastercard), payment processors, and banking partners to ensure seamless operations and cost-effective solutions.

  • Compliance and Risk Management: Collaborate with Risk and Compliance teams to ensure adherence to industry regulations (e.g., PSD2, PCI-DSS) while balancing operational efficiency and merchant satisfaction.

  • Cost Optimization: Lead initiatives to reduce operational costs, optimize fee structures, and streamline reconciliation processes, driving profitability without compromising service quality.

  • Payment Method Expansion: Work on expanding and enhancing payment methods (A2A, Open Banking, digital wallets) to increase adoption and drive transaction volume growth.

Your Story

  • 8+ years of experience in the payments, acquiring, or transaction processing fields, with a strong understanding of the payments ecosystem.

  • Proven experience in leading product teams within the payments space, driving product roadmaps, and executing complex projects.

  • In-depth knowledge of card acquiring, payment processing, settlement, and reconciliation, with the ability to balance merchant needs and business objectives.

  • Experience navigating and ensuring compliance with relevant regulations (e.g., FCA, PSD2, PCI-DSS) in a payments environment.

  • Strong negotiation skills with experience managing relationships with card schemes, acquirers, payment processors, and financial partners.

  • A data-driven mindset with expertise in cost optimization, payment economics, and maximizing the profitability of payment systems.

  • A hands-on leader who thrives in a fast-paced, high-growth environment, with excellent communication skills to align stakeholders and drive successful execution.

The Perks 

  • We trust you, so we offer flexible working hours, as long it suits both you and your team

  • Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps

  • Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support

  • Cycle-to-Work Scheme

  • Health and Life Insurance

  • Pension Scheme

  • 25 days of Annual Leave (+ Bank Holidays)

  • Office snacks every day

  • Friendly, comfortable and informal office environment in Central London

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Skills Required

  • 8+ years of experience in payments or transaction processing
  • Proven experience in leading product teams
  • In-depth knowledge of card acquiring and payment processing
  • Experience with relevant regulations in payments
  • Strong negotiation skills and relationship management
  • Data-driven mindset with cost optimization experience
  • Excellent communication skills

What the Team is Saying

Teya Compensation & Benefits Highlights

  • Equity Value & Accessibility All employees join a stock option plan (USSOP) from day one, making ownership broadly accessible. Feedback suggests this equity component is a standout element of the package.
  • Healthcare Strength Private medical insurance and supportive sick pay are included in core locations, with named coverage such as Bupa in the UK. Coverage is consistently highlighted in UK and European locations.
  • Leave & Time Off Breadth Employees receive 25 days of annual leave plus bank holidays, described as ample time for rest and recreation. This breadth is positioned as a standout component in UK and European locations.

Teya Insights

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The Company
HQ: London
1,000 Employees
Year Founded: 2019

What We Do

At Teya, we believe small, local businesses are the heartbeat of every community. Teya was founded to help small, local businesses thrive. We exist to make business smoother, simpler, and more rewarding for the people who keep our communities alive. That means exceptional support, intuitive solutions, and
a team truly invested in our Members’ success.
 To us, they’re more than customers – they’re part of
a community built on trust and shared ambition. 
That’s why we proudly say: “Member since.” 
It’s our way of honouring every relationship and building a stronger, more connected future together.

Why Work With Us

We’re a fast-growing European fintech helping small, local businesses thrive. We value simplicity, teamwork, and impact. At Teya, you’ll join a diverse, passionate team where ideas matter, growth is encouraged, and every action helps real people and communities succeed, every single day.

Teya Offices

OnSite Workspace

We believe great ideas happen when people come together. Our hybrid approach gives you the flexibility to work from home, but we encourage spending at least three days a week in the office to collaborate, connect, and keep our culture strong.

Typical time on-site: None
HQTeya London
Teya Bratislava
Teya Hungary
Teya Lisbon
Teya Czechia
Teya Reykjavik
Teya Latvia
Teya Croatia
Learn more

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