Head of Payments Solutions (IT) (all humans)

Posted 22 Days Ago
Be an Early Applicant
Wien, AUT
Hybrid
90K-90K Annually
Senior level
Information Technology • Business Intelligence • Consulting
The Role
Lead the Payments Tribe to translate business strategy into payment technology solutions. Own IT roadmap, ensure security, reliability, and performance of payment systems, drive automation and optimization, collaborate across tribes, manage vendors, and develop a high-performing payments engineering organization focused on scalable, compliant platforms.
Summary Generated by Built In

At Erste Digital, you will be driving the digital future of banking, enabling better financial health for millions. As part of Erste Group, the largest banking group in CEE, our IT experts are the digital powerhouse behind innovation. #believeinyourself

The Payments Tribe is responsible for all payment solutions for Austria and the Group Payment function, including SWIFT, payment compliance systems, and card backend systems. We are seeking an IT leader to head this tribe, working closely with business stakeholders. In this role, you will be shaping the future of digital payments, enabling seamless transactions for millions.

As the Head of Payments Solutions (IT), you will lead with a customer and reliability focus, enabling your teams to deliver value while maintaining the highest standards. You will foster technical excellence and continuous learning, empowering sustainable growth through ongoing development. By bridging business and technology, you will drive quality through culture, building for the long term with a focus on impact over mere activity.

What to do:

  • Co-lead the Payments Tribe with key business stakeholders to translate business strategy into innovative technology solutions

  • Provide strategic leadership for the Payments Tribe's IT roadmap, ensuring alignment with business objectives for growth, stability, and innovation across Erste Group

  • Drive the automation and optimization of payment processes to enhance efficiency and reliability

  • Collaborate closely with other Tribes utilizing payment functions to ensure an excellent end-to-end customer experience

  • Ensure the highest standards of security, reliability, and performance for all payment systems

  • Stay abreast of emerging payment technologies and industry trends, proactively identifying opportunities for innovation

  • Lead and develop a high-performing team of payment technology experts

  • Manage relationships with external vendors and partners in the payment ecosystem

You check these boxes:

  • Proven engineering leader with expertise in modern software development practices in a complex, high-volume, multi-technology environment

  • Deep expertise in payment systems architecture, integration, and operations

  • Strong understanding of payment regulations, international standards (e.g., SWIFT, PSD2), and compliance requirements

  • Strategic thinker who can define and implement a technology roadmap aligned with diverse business goals across Erste Bank and subsidiaries

  • Excellence in building and maintaining relationships with business leaders, fostering joint management of the Tribe consisting of mixed teams

  • Ability to lead and motivate integrated teams spanning business, IT, and external partners in a complex multi-entity environment

  • Strong communicator who can translate between business and technical audiences

  • Track record of delivering complex IT projects in highly regulated environments

  • Passion for building stable, secure, and scalable platforms

Why you will like us:

  • Possibility to benefit and learn from our international, talented and passionate community at Erste

  • Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic

  • Health Centre – The Erste Campus operates a fully equipped health centre that offers all employees a high standard of medical services during working hours.

  • Employee benefits – Benefit from special conditions for financial services and insurances, supermarkets, clothing stores and many more.

  • Employee Referral Program – Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital

  • A competitive and performance-related salary dependent on your professional and personal qualifications is granted - the minimum wage for this position in accordance with the respective collective agreement is EUR 90.000,-- gross per year. But this is just a formality, we are more than happy to discuss your actual expectations.

Please submit your application by 1st September. Thank you.

The way we are:

Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.

Skills Required

  • Proven engineering leader with expertise in modern software development practices in complex, high-volume, multi-technology environments
  • Deep expertise in payment systems architecture, integration, and operations
  • Strong understanding of payment regulations and international standards (e.g., SWIFT, PSD2) and compliance requirements
  • Strategic experience defining and implementing technology roadmaps aligned with business objectives
  • Experience building and maintaining relationships with business leaders and joint management of mixed teams
  • Ability to lead and motivate integrated teams spanning business, IT, and external partners in multi-entity environments
  • Strong communication skills to translate between business and technical audiences
  • Track record of delivering complex IT projects in highly regulated environments
  • Passion for building stable, secure, and scalable platforms and driving technical excellence
  • Experience managing relationships with external vendors and partners in the payment ecosystem
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The Company
HQ: Wien, Wien
2,552 Employees

What We Do

Banking Engineers – that’s what we are at Erste Digital: With more than 2,300 IT experts and enthusiasts, we are the digital muscle and heart of Erste Group, We drive the realization of Erste Group’s vision: To provide human banking in digital times, and to build Financial Health for over 16 million customers in the CEE region. We are Erste Digital. We are #digitaltotheheart

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