Head of Partnerships

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Your Mission

The Head of Partnerships owns our partner strategy and delivers scalable, profitable growth through the partner ecosystem. They will define the partnership vision, build high-impact alliances (e.g., ISVs, ePOS/PMS/ERP platforms, strategic resellers), and lead partner-sourced and partner-influenced revenue across priority segments. They will also be the executive relationship owner for key partners, driving joint value creation, shared roadmaps, and measurable commercial outcomes.

Responsibilities

Strategy and planning

• Define the ecosystem strategy: target segments, partner archetypes, ICP alignment, selection criteria, and build/buy/ally decisions

• Create the operating model: tiering, benefits, incentives, MDF policy, deal registration, co-selling rules of engagement, and partner lifecycle

• Align with Product on integration roadmap and co-innovation opportunities; prioritise partners that unlock new use cases, distribution, or margins

Partner acquisition and growth

• Source, negotiate, and close strategic partnerships (commercial terms, solution alignment, and joint GTM), owning executive relationships and contract governance

• Build joint business plans (JBPs) with clear KPIs, marketing motions, enablement plans, and quarterly governance

• Drive scalable co-marketing, co-selling, and other strategies to create qualified pipeline and revenue

Partner success and relationship management

• Run a cadence of QBRs, solution reviews, and executive sponsorship; address blockers quickly and keep momentum

• Ensure partners are enabled: sales playbooks, training, certifications, messaging, demo assets, and success metrics

• Lead partner health and NPS; manage churn risk and expansion opportunities

Partner operations and analytics

• Implement partner CRM/PRM workflows, deal registration, attribution, and accurate forecasting

• Track and report partner-sourced and -influenced revenue, integration usage, ROI on MDF, win rates, cycle times, and coverage/gap analysis

• Drive compliance, commercial policy and brand standards across all partnership activity

Leadership

• Build and develop a high-performing team across partner acquisition, partner success, partner marketing and enablement, and partner ops

• Foster cross-functional alignment with Sales, Marketing, Product, Legal, Finance, and Operations

Experience and Requirements

• 8–12+ years in partnerships/business development in fintech, payments, SaaS, or adjacent B2B domains

• Experience in SME merchant ecosystems, ePOS/PMS/ERP integrations, acquiring/gateways, or embedded finance

• Proven track record building a scalable partner programme and delivering revenue via ISVs/platforms, resellers, or marketplaces

• Executive-level negotiation and relationship management; confident with complex commercial structures and multi-party value propositions

• Strong GTM instincts: joint value propositions, pricing/packaging, co-marketing, and co-selling motions

• Cross-functional leadership with Sales, Marketing, Product/Engineering, Legal, and Finance

Skills

• Commercial acumen and financial fluency (unit economics, margins, CAC/LTV, MDF ROI)

• Strategic thinking with hands-on execution; comfortable moving from design to doing

• Structured relationship management: JBPs, QBRs, conflict resolution, and escalation

• Data-driven operator: forecast hygiene, dashboards, and continuous improvement

• Excellent communication, stakeholder influence, and executive presence

The Perks

• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps

• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;

• Cycle-to-Work Scheme

• Health and Life Insurance

• Pension Scheme

• 25 days of Annual Leave (+ Bank Holidays)

• Office snacks every day

• Friendly, comfortable and informal office environment in Central London

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.