Head, Partnership Operations

About the job

This role will be responsible for leading the data to deliver accurate insights, improve business performance, and ensure data integrity. Collaborate on KPIs, design sales campaigns, manage compensation reporting, and present trends while adopting new technologies.

Position Responsibilities:

• Manage and mentor a team of data professionals within a specific channel/s.
• Analyze and interpret complex data sets to provide actionable insights to enhance business performance.
• Collaborate with cross-functional teams to identify key performance indicators and develop strategies for improvement and support on sales campaign tracking.
• Implement data quality control measures to ensure accuracy and reliability of analytical findings.
• Own the Business Planning, MIS architecture and Data analytics to advise effective decision making for Management.
• Manage and prepare sales compensation reports for key stakeholders.
• Prepare and present comprehensive reports to communicate performance trends and recommendations.
• Stay abreast of industry trends and leverage new technologies to enhance analytical capabilities.

Required Qualifications:

• Bachelor’s degree in Business, Statistics, Mathematics, or related field.
• Proven experience in business performance analytics, preferably in the insurance or financial services industry.
• Strong proficiency in data analysis tools such as Excel, data visualization tools, and SQL.
• Leadership experience, with the ability to motivate and guide a team toward common goals.
• Excellent communication skills to convey complex findings in a clear and understandable manner.

Preferred Qualifications:

• Detailed-oriented with a strong analytical mindset and problem-solving skills.
• Ability to thrive in a fast-paced and collaborative work environment.
• Ability to comprehend and derive key insights from volumes of data
• Works and functions well in a team environment

When You Join Our Team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].