Overview
The Global Outsourced Operations Team is responsible for the co-ordination, manufacturing, planning and delivery of Dyson products, refurbishment, spares and accessories globally. Bringing new products and technologies into mass manufacture and to manage the ongoing production. This covers the engagement and interaction with product development teams through to the purchase of relevant equipment and tooling to ensure product quality, reliability and output is achieved. Covering the end to end life cycle of Dyson product the Global Outsourced Operations Team is responsible for maintaining the quality standards of Dyson products daily.
About the role
Based in Philippines, the Head of Operations is accountable for the end-to-end management of Dyson’s outsourced manufacturing operations in the Philippines.
Working closely with the contract manufacturers, the role will look after all manufacturing operations in the Philippines and will lead the operational execution, escalation and resolution of challenges in partnership delivery, whilst embedding continuous improvement in line with Dyson’s high-performance culture and values.
Ensuring compliance and reporting through KPI management, you will be responsible for leading and development of the local operations team internally and the development of the outsource operations manufacturing partners.
Accountabilities
Strategic Operational Leadership:
Direct and manage all outsourced manufacturing operations across Dyson categories (Floor Care, Beauty, and others) within the region, delivering high-mix, complex products to world-class standards.
Partner Engagement:
Factory Management & Compliance:
KPI & Process Management:
Continuous Improvement & Excellence:
People Leadership & Capability Building:
Change & Risk Management:
Stakeholder Management:
Professional experience
- Minimum 15 years of engineering and operations leadership experience, with a minimum of 5 years’ operating at Senior Manager Level
- Deep proficiency in world-class manufacturing methodologies: Lean, Six Sigma, 5S, Kaizen, Hoshin Kanri, and robust operational excellence practices.
- Demonstrated track record of end to end management of internal company factories and complex consumer oriented CM/EMS.
- Demonstrated track record of ramping upproduction volume across multiple sites with a focus on performance, quality & cost.
- Proven capability to independently challenge, influence, and collaborate with senior leadership, both within Dyson and with external partners.
- Degree/Post Graduate Degree in Engineering.
- Six-Sigma black belt certification and DFX experiences.
Critical leadership competencies
- Excellent communicator, with high energy levels, and result-driven orientation.
- Multi-national corporations work experiences with strong ability to work cross-functionally with stakeholders in procurement, supply chain and research & development.
- A natural collaborator, with authentic and coaching leadership style.
- Strong ability to “Zoom in and out”, hence, thinking at strategically and be able to know the details of operations simultaneously.
- Strong ability to lead team and influence for results across organisation.
- Ability to drive simplicity amongst complex problems.
#LI-MDB
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.
Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.
Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.
The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
