At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking an strategic Head of Operations, Thailand to join our SEA Operations team.
In this pivotal leadership role, you will have the opportunity to drive operational excellence, optimize supply chain methodologies, and safeguard client assets across our Thailand facilities. By fostering a culture of safety, quality, and continuous improvement, your expertise will help raise the standard of our service delivery while directly enabling Iron Mountain’s growth in the region.
What You’ll Do (Responsibilities)
In this role, you will:
Drive Operational & Financial Excellence: Analyze and modernize operational methodologies to improve system efficiency, ensure cost-effectiveness, and achieve key KPI and cost-of-sales targets.
Lead and Empower Teams: Direct, inspire, and develop the operations and facility management teams while maintaining clear, cross-departmental communication with transportation and customer service units.
Oversee Safety, Risk & Compliance: Establish and enforce comprehensive occupational health, safety, risk mitigation, and security procedures in strict alignment with company policies and local regulations.
Enhance Service Quality & Customer Value: Conduct regular client visits, oversee warehouse activities, and review contractor performance to ensure continuous productivity and alignment with ISO standards.
Execute Strategic Change & Projects: Lead major transformation initiatives—including acquisitions, facility relocations, and real estate space optimization—to maximize resource allocation and deliver on key business goals.
What You’ll Bring (Skills & Qualifications)
The ideal candidate will have:
Minimum 7 years of experience in operations management, with at least 4 years in a management role within record management, logistics, or warehousing.
Strong knowledge of safety, quality, risk management programs, and cost-containment strategies.
Proven ability in strategic thinking, complex problem-solving, project management, and leading cross-functional teams through change.
Bachelor's degree in Engineering, Logistics/Warehousing Management, Manufacturing, or equivalent practical experience.
Excellent command of both spoken and written English.
Experience with Record Management Software (such as O'Neil or SKP) is preferred.
What We Offer (Benefits)
Location: Thailand
Competitive compensation and benefits aligned with experience.
Generous paid time off and holiday allocation.
Flexible work options to support work–life balance.
Comprehensive health, wellness, and retirement plans.
Continuous learning, development, and career growth opportunities.
Ready to lead operational excellence and shape the future of data and asset management in Thailand? Apply today to join our team!
Category: Operations GroupSkills Required
- Minimum 7 years of experience in operations management, with at least 4 years in a management role within record management, logistics, or warehousing
- Strong knowledge of safety, quality, and risk management programs and cost-containment strategies
- Proven ability in strategic thinking, complex problem-solving, project management, and leading cross-functional teams through change
- Bachelor's degree in Engineering, Logistics/Warehousing Management, Manufacturing, or equivalent practical experience
- Excellent command of both spoken and written English
- Experience with Record Management Software (such as O'Neil or SKP)
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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