$250,000 - $350,000
Full-time / Onsite
About The Role
We are looking for an experienced and strategic leader to take on the role of Head of Clinical Operations. This position is vital for overseeing the operational aspects of our provider strategy and ensuring exceptional provider experiences. You will play a crucial role in cross-functional collaboration, driving initiatives to completion, fostering a culture of excellence, and developing scalable processes that enhance provider satisfaction and efficiency.
What You’ll Do
- You’ll serve as the core manager for insurance team, clinical operations managers, provider success associates (total of 5 direct reports)
- Feel comfortable picking up projects halfway from your team, negotiate with product and engineering for resources and get them over the finish line
- Effectively convey your teams progress, growth, and challenges to the core leadership team
- Communicate project updates to the rest of your team to strike a balance between pushing projects forward and giving your team ownership
- Every day is different: you are responsible for meeting your team where they’re at, identifying the highest priority, and doing what needs to be done to finish the project
- You manage the recruitment process for our provider team and can work collaboratively with our recruiters to optimize this process
- You’re creative and excited about building a more robust product for our patients and embrace the new initiatives of your team member
Who You Are
- An adept problem-solver who can navigate complex issues involving multiple stakeholders
- Data-oriented, with a capability to leverage analytics for strategic decision-making
- Clinical experience is not needed: Project management and leadership experience is a must
- Your head is on the ground, working in the weeds with your team, not in the clouds
- You’re comfortable with SQL and Tableau
- You feel comfortable navigating complex relationships with a very large provider team
- Startup experience
Life at Mochi
- Comprehensive Health Coverage – Medical, dental, and vision insurance to keep you at your best
- Financial Security – 401(k) with company matching and fully covered life insurance
- Time to Recharge – Unlimited PTO, generous company holidays, and flexibility to take the time you need
- Wellness First – Group activities, mindfulness sessions, and fitness perks to support your well-being
- Connection & Community – Team lunches, office hangouts, and offsite meetups to build meaningful relationships
- High-Impact Work – Shape the future of digital healthcare at a pivotal moment in our growth
- Competitive Compensation – Top-tier salary and a generous equity package
- Fast-Paced & Exciting – Join a hypergrowth team that moves fast and builds with purpose
- World-Class Team – Work alongside top engineers, product leaders, and operators in a high-performance environment
- Prime Location – Enjoy a vibrant workspace in downtown San Francisco
The base salary for this full-time position ranges from $250,000 to $350,000, in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.
Top Skills
What We Do
We're Mochi Health, a pioneering force in obesity medicine dedicated to building personalized, clinically-backed weight care solutions. We're on a mission to empower patients with one-on-one virtual care and proven pharmaceutical treatments.
We recognize that every body is unique, and believe weight loss plans should be, too.
With over 100 million individuals struggling with obesity and 15 million already using GLP-1 prescriptions, the need for specialized guidance is at an all-time high. We help patients navigate their treatments and achieve lasting success by connecting them with board-certified providers, dietitians, and access to our support team around the clock. Our best-in-class telehealth platform is designed to make care accessible to patients whenever and wherever they need it.
At Mochi Health, we believe that our success is driven by the people we hire. Join us in shaping the future of obesity medicine and transforming the lives of millions of patients.
Why Work With Us
At Mochi, we put our team first, ensuring every voice is heard and every career grows. We move fast, innovate boldly, and make a real impact—without VC constraints. Here, you’ll tackle meaningful healthcare challenges, learn constantly, and have the opportunity to lead. Join us to build something bigger than a job—create a career you’re proud of.
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Mochi Health Offices
OnSite Workspace
All employees work in-person at our beautiful San Francisco office five days a week.
