Head of Operational Risk Management and Compliance Conduct and Operational Risk Legal Entity Framework Program APAC, Executive Director

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Singapore
Hybrid
7+ Years Experience
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role

Job Description
In this role you will have the unique opportunity to shape the risk landscape of an organization. As the guardian of the firm's operational integrity, you will be at the forefront of identifying, assessing, and mitigating risks that could potentially disrupt business operations. This role demands a strategic mindset, a deep understanding of regulatory environments, and the ability to lead and inspire a team of risk management professionals.
As a Head of Operational Risk Management and Compliance Conduct and Operational Risk Legal Entity Framework Program APAC, Executive Director, within the Compliance, Conduct and Operational Risk (CCOR) team, you will be responsible for implementing and maintaining a robust Operational Risk Management (ORM) framework that aligns with the organization's overall risk strategy. Your expertise will be crucial in ensuring that the firm not only complies with regulatory requirements but also fosters a culture of risk awareness and proactive management. You will work closely with senior leaders, Lines of Business (LOBs), and various corporate functions to build and maintain a resilient risk management infrastructure. Your ability to communicate effectively, influence key stakeholders, and navigate complex regulatory landscapes will be essential in driving the organization's risk agenda forward. Moreover, as the head of operational risk, you will play a pivotal role in crisis management, providing critical insights and leadership during times of operational stress. Your decisions will have far-reaching implications, impacting not just the firm's risk profile but also its reputation and long-term sustainability.
Job responsibilities:

  • Ensuring consistent application of the CCOR Program and Operational Risk Management Framework across the APAC region, overseeing risk identification, measurement, monitoring, testing, management, reporting, and governance
  • Providing functional responsibility for the regional ORM team and support LOBs, countries, corporate functions, and stakeholders on operational risk topics
  • Building and maintain relationships with senior CCOR heads, LOBs, and corporate function stakeholders, and act as the key interface with regional control management leadership
  • Escalating relevant framework and operational risk issues to the LE Framework lead and the Global Head of Operational Risk
  • Managing the execution and oversight of operational risk across LOBs and locations in the region, leading independent assessments through BAU engagement and monitoring
  • Staying abreast of regulatory requirements, industry trends, and emerging issues, translating and interpreting laws, rules, and regulations specific to operational risk
  • Liaising with regulators and act as the key point of contact for ORM and CCOR program-related topics
  • Aggregating risks, issues, and emerging trends across LOBs/CFs, providing transparency on APAC themes to regional and global management, and prepare management reports
  • Working closely with regional and global ORM teams and CCOR leads, developing the CCOR test plan and test scoping in collaboration with the CCOR testing team
  • Driving operational efficiencies by setting measurable goals and leveraging new and existing technologies
  • Leading and developing a team of CCOR professionals, supporting the People Agenda and Diversity and Inclusion initiatives


Required qualifications, capabilities, and skills:

  • A minimum of 15 years of relevant experience within financial services businesses and operations, consulting, or audit
  • Bachelor's degree in finance or any other related subject
  • Extensive experience in dealing with requests from regulators or other external parties
  • Proven experience in translating and interpreting laws, rules, and regulations specific to operational risk
  • Effective written and verbal communication skills
  • Ability to interface with and influence key internal and external stakeholders
  • Effective leadership and management skills with a proven ability to build and lead high-performing teams
  • Demonstrated success in delivering as part of national, regional, and global teams
  • Passionate and capable of learning in a changing and challenging environment while delivering results


Preferred qualifications, capabilities, and skills:

  • Compliance and/or legal experience preferred
  • Previous experience working for regulatory agencies in the financial services industry is highly beneficial


About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
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Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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