Position Summary
As the Head of Operation&Strategy for Online Business, you will be responsible for driving the overall Online strategy, you will lead the BU to ensure excellent sales performance, new business strategy [both cooperative and go-to-market (GTM)], product launch management and SCM, and channel distribution management.The role has a broad stakeholder group including HQ, RHQ and the local leadership team. A confident leader is required to navigate the organization to drive significant outcomes. The leader is expected to actively contribute to the broader company strategy and go to market.
2. Eliminate customers' inconveniences in processes before and after purchases including SCM, logistics and CS. Improve back-end processes to encourage customers to revisit.
Role and Responsibilities
- Responsible for the delivery of the Online sales target nationally
- Establishing strategic sales & marketing plans to achieve develop and execute marketing programs to achieve stated objectives regarding revenue, profitability, market share and corporate objectives for product category.
- Leading a team of part leaders of Online Operation and bringing Online category to life into the market
- Achieve and exceed Management Plan (MP)
- Expand Samsung market share in the Online sector
- Pro-actively work within the Online sector to enhance Samsung’s reputation within the marketplace
- Align with key partners to educate and enable Samsung’s value proposition so they are proactively positioning Samsung devices to key industry client verticals (via joint-selling, co-marketing and joint-customer events)
- Translating the Go-to-market strategy into actionable, quantitative plans and clear objectives and delivering on sales outcomes
- Coordinate the design and implementation of ranging strategy for the Vietnamese market, and represent Samsung Vietnam in the global development division to ensure product roadmaps match local market requirements.
- Develop with marketing lead optimal integration in pricing and marketing activities and manage marketing funds ensuring optimum utilization and financial control. Manages price roadmap and sales deduction planning for category based on P&L status and target.
- Coordinating the gathering of market intelligence and monitoring competitors' sales strategies and products, campaigns and events to optimize market share
- Build out the sales capability and sales team to deliver profitable sales growth
- Identify and design process improvements, making Samsung simpler and easier to do business with, using innovative and creative thinking to make smarter, simpler and customer centric processes, which are scalable and reduce the need for manual workarounds.
- Other additional duties and responsibilities as directed by management
Skills and Qualifications
- Relevant experience in Online sales, go-to-market strategy & sales leadership
- People leadership experience
- High level of business acumen with a strong ability to communicate effectively across all levels of business
- Proven ability to achieve budgeted targets and revenue targets
- Previous experience in building and maintaining customer satisfaction through the development of broad customer relationships, including senior management contact
- Well-developed leadership experience
- Online industry experience would be preferred (especially Shopee/Lazada/Tiktok)
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Skills Required
- Relevant experience in Online sales, go-to-market strategy & sales leadership
- People leadership experience
- High level of business acumen
- Proven ability to achieve budgeted targets
- Previous experience in customer satisfaction development
- Well-developed leadership experience
- Online industry experience preferred (especially Shopee/Lazada/Tiktok)
Samsung Electronics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Samsung Electronics and has not been reviewed or approved by Samsung Electronics.
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Parental & Family Support — Paid parental leave of up to 14 weeks is offered in U.S. entities, alongside family‑building support, caregiver resources, and adoption assistance. Semiconductor sites note fully paid parental leave for eligible employees and targeted programs for pregnancy and infant care.
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Leave & Time Off Breadth — Generous PTO equivalent to about 20 days per year for full‑time U.S. employees, increasing with tenure, is paired with company holidays. Some entities also promote flexible time initiatives and paid volunteer time.
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Retirement Support — Semiconductor units publicly detail a 401(k) match with immediate vesting, and other U.S. entities highlight strong retirement support. Additional financial programs such as student‑loan repayment and charitable‑gift matching bolster long‑term savings.
Samsung Electronics Insights
What We Do
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.
